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Baron BMW

Merriam, KS

4.6
1,837 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,837 reviews

October 17, 2020

I am very pleased with the service Ryan provided. I believe the price and labor to replace the steering wheel was a little steep. But I was aware of it when I brought it in. Overall have never bee More

by jonzey1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Debrecht
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for Ryan! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

October 16, 2020

Travis was my advisor and he was great.I was able to Uber over to the mall and back with his help,much better than having to wait in customer service department watching TV for 2-3 hours!! More

by Kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Nov 13, 2020 -

Baron BMW responded

Thank you Kris for your kind words for Travis! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

October 16, 2020

Great product and professional people!This is the third Great product and professional people! This is the third vehicle I have purchased from Baron BMW and I imagine there will be more in the future! More

by tallinder60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our dealership! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!

October 16, 2020

Great dealership. Great service. Great people. This was my first time there and I was very impressed with that took place and I will be coming back. More

by mrmike362003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our team and dealership! We are thrilled that we provided you with a great shopping experience. We look forward to your business with us again!

October 16, 2020

Baron BMW and Mini always does a great job. They are professional and courteous, always keeping in schedule and communication is top notch. They constantly send texts or emails to let you know what is g More

by Tom P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 13, 2020 -

Baron BMW responded

Thank you. We're glad that you had a top notch experience with your recent service visit.

October 15, 2020

Very good service. Ryan was Awsome to deal with. I had the pleasure to speak with my technician zach, he was very helpful and knowledgeable. More

by znussie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan d. , zach n.
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for Ryan! We are thrilled that he provided you with an awesome service visit. We look forward to your business with us again!

October 14, 2020

Efficient. On time. Polite. Knowledgeable. Responsive. Great job. Cost of filters???? Very freaking expensive. Necessary or just a gimmick? More words. More words. My minimum number of words is now compl More

by Daveparsons38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan DeBrecht
Nov 13, 2020 -

Baron BMW responded

Thank you. We're glad that you had an efficient, polite, knowledgeable, and responsive experience with your recent service visit.

Nov 13, 2020 -

Daveparsons38 responded

Well not so great after all. Left the dealer. They had washed the car. Then I noticed the cap in the rear bumper concealing the tow mechanism was missing. Called Ryan at BMW. Said usually comes off when car is washed.OK I said - you owe me a cap. Not so fast. Not covered by warranty. Would check their before and after video to see if it came off there. But Video machine broken. Can’t check. You owe me a cap I repeated. Will talk to manager. Still waiting. Not good Barron BMW. Not good. I do have other options. Hendricks here I come.

October 14, 2020

Travis did nothing but an amazing job with me. I highly recommend everyone to go through him when using the bmw service department, he is the best! More

by Rayverdoorn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis davidson
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for Travis! We are thrilled that he provided you with an amazing service visit. We look forward to your business with us again!

October 13, 2020

Had to drop my car for for oil change and new tires. Ryan and the team did a great job of communicating and getting the work completed! More

by dgalvers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Brecht
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for Ryan! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

October 13, 2020

Everyone was so helpful and made the process so easy and streamlined. There was no haggling and I got wanted I wanted for my trade in. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 13, 2020 -

Baron BMW responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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