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Baron BMW

Merriam, KS

4.6
1,853 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,853 reviews

October 23, 2020

My X 5 hood latch/cable were not releasing the hood so I could add oil. I also had a small oil leak. You all replace the cable, added oil and repaired the oil pan gasket. More

by gpdunk2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you. We're glad that you had an excellent experience with your recent service visit.

October 23, 2020

This was the best experience we’ve ever had buying a car! Everyone on staff was courteous. Our salesman Matthew was so helpful without being pushy. It was a busy day but they respected our time and kept us i More

by edsmama05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew, Ben
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for Matthew! We are thrilled that he provided you with a courteous and informative car buying experience. Congratulations on your new car!

October 23, 2020

Service was quick and efficient. Joe is great as always! I love the new videos from the techs that show items to be addressed and where and why he recommends fixing them. Great new feature that makes going More

by loganp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you Logan for your kind words for Joe! We are thrilled that he provided you with a quick and efficient service visit. We look forward to your business with us again!

October 22, 2020

I Always have a good experience. Every one is Conscientious, courteous and has open communication with me. I appreciate the promptness and quality of service. More

by Simmonsh65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 13, 2020 -

Baron BMW responded

Thank you for being our customer, we appreciate your kind words!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

October 22, 2020

Brad was super helpful In scheduling service quickly,, finding alternate transportation for me while my car was in for repairs, and my service was finished quickly. More

by Karenaline73
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for Brad! We are thrilled that he provided you with a helpful and quick service visit. We look forward to your business with us again!

October 21, 2020

Excellent service on my car. Service advisor very knowledgeable and helpful. Work was done quickly and completely. Plan to continue to be a Baron BMW customer. More

by jrobro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable experience!

October 21, 2020

Very good experience. Appointment started on time. I received updates during the service. They were able to fit in a tire rotation while doing the other devices. More

by Deanie Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

Nov 13, 2020 -

Baron BMW responded

Thank you. We're glad that you had an excellent experience with your recent service visit.

October 20, 2020

Ryan is a great service advisor. He is always friendly and responsive. Baron is the only place in town I trust to service my car. More

by Emma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Debrecht
Nov 13, 2020 -

Baron BMW responded

Thank you Emma for your kind words for Ryan! We are thrilled that he provided you with a friendly and responsive service visit. We look forward to your business with us again!

October 20, 2020

This dealership is friendly and helpful. There was no pressure to buy a car and the salesperson, Scott, was instrumental in locating the car with features that we wanted as well as model. We had been doi More

by janetmjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 13, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you Janet for your kind words for Scott! We are thrilled that he provided you with a friendly and helpful car buying experience. Congratulations on your new car!

October 20, 2020

I feel like this is the best dealership around to get your car from. They have the BEST staff and the salesmen aren’t super pushy and pounce on you and try to force you into something. Definitely be some More

by arshellhorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas
Nov 13, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

Nov 14, 2020 -

arshellhorn responded

My daughter especially loves the hot cocoa. She said if we lived closer she’d want to go there everyday because it’s so good! Special thanks to Joshua Thomas for selling me my car and going above and beyond. Ppssstt***. He should get a raise. He’s amazing! Thank y’all so much again. I’m loving my new car!

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