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Baron BMW

Merriam, KS

4.6
1,871 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,871 reviews

October 26, 2020

My advisor was very great and friendly. I came late and they were able to get on my way home with my little on time. Great job More

by AD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy and the service manager.
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

Nov 13, 2020 -

Baron BMW responded

Thank you AD for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your business with us again!

October 26, 2020

Ryan is always courteous and genuine in assisting us with our service needs. They suggest upcoming maintenance, but don't ever push anything. We have always been happen with Baron, from the sales teams, to More

by jjoyce831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you for the positive review. We're glad that you had a courteous and genuine experience with your recent service visit. We look forward to your business with us again!

October 26, 2020

I contacted Jason (my Service Advisor) about buying new tires for our X3. I felt he listened to what I wanted, and helped me ease. He even pointed out a ‘buy three & get one’ special if I made my purchase More

by millerrenee04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Danroy
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for Jason! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

October 26, 2020

This experienced car buyer was satisfied with the experience at Baron BMW. Car price negotiation is never really enjoyable, but the overall experience was very positive. George Abuhl was very pleasan More

by dlb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Wayne Abuhl
Nov 13, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for George! We are thrilled that he provided you with an enjoyable and pleasant car buying experience. Congratulations on your new car!

October 24, 2020

Baron BMW has the best overall service of all BMW dealerships I’ve visited. Travis was very thorough in explaining the work needed on my vehicle, provided up front cost and was friendly and professio More

by Happiness09630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for Travis! We are thrilled that he provided you with the best service visit. We look forward to your business with us again!

October 24, 2020

Travis was great to deal with on the service of my BMW. Informed me in detail of the services that my car needed. Everything was done within the time stated. More

by Curt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

Nov 13, 2020 -

Baron BMW responded

Thank you Curt for your kind words for Travis! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

October 23, 2020

Ryan Bell is the man- responsive, efficient, and really cares for his customers. Will definitely being future bmws through him and his team! Can’t wait to get my 750! More

by Jdhillon91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Bell
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for Ryan! We are thrilled that he provided you with a responsive and efficient car buying experience. Congratulations on your new car!

October 23, 2020

Mr Brad Stewart was very helpful and efficient. He was very good at communicating with me and on educating me. I’d ask for him in the future. More

by pfstamati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Stewart
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for Brad! We are thrilled that he provided you with a helpful and efficient service visit. We look forward to your business with us again!

October 23, 2020

My X 5 hood latch/cable were not releasing the hood so I could add oil. I also had a small oil leak. You all replace the cable, added oil and repaired the oil pan gasket. More

by gpdunk2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you. We're glad that you had an excellent experience with your recent service visit.

October 23, 2020

This was the best experience we’ve ever had buying a car! Everyone on staff was courteous. Our salesman Matthew was so helpful without being pushy. It was a busy day but they respected our time and kept us i More

by edsmama05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew, Ben
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for Matthew! We are thrilled that he provided you with a courteous and informative car buying experience. Congratulations on your new car!

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