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Baron BMW

Merriam, KS

4.6
1,836 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,836 reviews

October 01, 2020

I am very happy with the service I received at Baron BMW. Travis did a great job explaining what was being done and providing updates on the timeline. More

by Ramblinwrek90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for Travis! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words about Travis! We are very happy to hear that we were able to provide you with an enjoyable experience!

October 01, 2020

Baron BMW has been my dealer of choice for 14 years and has always provided great service. I have purchased 2 new BMWs from them. More

by JoanHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 13, 2020 -

Baron BMW responded

Thank you Joan for your kind words for our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!

Nov 13, 2020 -

Baron BMW responded

Thank you, Joan, for your kind words! We thank you for your continued business and look forward to your next visit!

September 30, 2020

Very great service and communication. I appreciate all the communication and checking with me before all the repairs. Service center was very clean and organized as well. More

by Shanana1206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

September 30, 2020

No issues, Ryan has been my service advisor for years. A trusted advisor and dealership. Will still take both of my cars to Baron service. More

by rick.e7122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan D.
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

September 30, 2020

Good job on the service. Bad job on the use of technology. Valet service not well organized. I had to go pick my car up. The whole process took two days, and should have been only one. More

by MSW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 13, 2020 -

Baron BMW responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

September 30, 2020

Very Respectful, classy, modest, and take care of you from the jump. The only thing I'm waiting on is my Vehicle, bought it on 9/29/20, and expected to drive it out that day. I was told it needed a quick More

by JD PARSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Emmons
Nov 13, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 30, 2020

Randy and team have always been so helpful and accommodating when I bring my car in for service. I have always had excellent experience at Baron. More

by brandi_thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 13, 2020 -

Baron BMW responded

Thank you, Brandi, for your kind words about Randy and his team! We are very happy to hear that we were able to provide you with an enjoyable experience!

September 29, 2020

Loooove my new car! It’s my first bmw I’ve ever owned! Dante was great and did a wonder job and would definitely buy again from them! More

by Nickoleromsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words about Dante! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

September 29, 2020

Service excellent. Joe (service advisor) very helpful and honest. Baron service department one of the reasons we like the dealership. We have ordered a new X5. More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

September 29, 2020

Very thorough and friendly. Explained all features of my new car and switched out the floor mats. Even offered me food when it was taking longer than expected. No pretentious atmosphere which was nice More

by dana.killinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Naegele
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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