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Baron BMW

Merriam, KS

4.6
1,836 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,836 reviews

September 29, 2020

I really appreciate how Joe and Jason advise on services needed and never try to pressure you on declined maintenance or try to up sell More

by Luke.stanker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty, Jason Danley
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

September 29, 2020

came to get my oil changed and travis was there to check me in and make sure all was done correctly first visit there...great job Travis... More

by mpppntos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

September 29, 2020

BMW was running specials. I got an oil change and an old recall done. This location has great service along with great prices. Would recommend. More

by shawnfehr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Meidinger
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

September 29, 2020

John was great to work with. We bought our car on a very busy day but you would never know it. He was patient, professional and informative. This is our third BMW and we are very happy with it. More

by Jhawkrn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Naegele
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

September 28, 2020

Customer of 13 years of this dealership. Bought and had my car maintained here 13 years only to be treated with disrespectful and unprecedented behavior. More

by Moa1457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marvin Hirschel
Nov 16, 2020 -

Baron BMW responded

Thank you for your feedback about our customer service, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Isaac Nichols Service Manager inichols@baronauto.com

September 26, 2020

Fantastic experience brought two cars in had Jason Danly as my service advisor everybody was great he was fantastic what a great crew you have will recommend More

by bavarianag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Danley
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

September 26, 2020

I had the best experience with Baron Bmw I only needed I had the best experience with Baron Bmw I only needed an oil a d filter change and I got the royal treatment. Thank you Travis for helping me th More

by sharondahmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Nov 13, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 26, 2020

Davidson was very friendly and gave more details on the services I requested for. Would definitely work with him next time! Service was great as well. More

by Kumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

September 26, 2020

I paid for the service up front as part of the lease. Apparently it expired in March of 2020 but I turn the car in December if 2020. It's crazy I just paid 500 bucks for service on a car I'm turning in 3 More

by Arti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
September 25, 2020

Jason is very professional and extremely courteous. I would not trust anyone but Taylor to work on my car. He is the magic man! Great team and superior dynamic dual. WELL DONE GENTLEMAN! More

by ToddSchick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Taylor
Sep 26, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

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