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Baron BMW

Merriam, KS

4.6
1,836 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,836 reviews

September 17, 2020

Great experience from the time I walked in the door until I left. Everyone was very helpful and made sure I was taken care of as I waited for my service job to be completed. More

by Aguess1015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meidinger, Randy
Sep 26, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 17, 2020

Great service advisor, Randy! Quick turn around. Great loaner. Pricey car to fix, BMW 328 I 2011, but fair price considering it was the air condenser. Highly recommend. More

by Janet C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Meidinger
Sep 26, 2020 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

September 16, 2020

Baron BMW service changed out the Rims on my BMW Z4. Overall happy with the service manager Brad Stewart. I would have liked for them to troubleshoot the convertible roof issue down to the sensor that w More

by rleuszler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Stewart
Sep 26, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 16, 2020

I work with Joe Tenanty for the past 3 years. He might be the best service writer I have ever had. Fair and ethical as well as very helpful in advice and counsel. More

by ncraig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty
Sep 25, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

September 16, 2020

The service advisor I worked with was very courteous and attentive. He explained what work was done and why. My car was cleaned very nicely after the service. More

by vstandart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Sep 25, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

September 16, 2020

The staff are always professionally and courteous. It was very help being informed of the status/updates about my service via text and in person. More

by Dionne68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 25, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 15, 2020

Easy and responsive communication through the text system. I appreciated getting frequent updates on my vehicle. They also picked up my Ubers to and from the dealer, so I didn't have to ask around or More

by shannonkilfoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy, Ryan, Brian
Sep 25, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

September 15, 2020

Best service in town. Quick service at a great price and with really friendly people. No other place like Baron BMW. Thanks to all the staff More

by ruiz_og87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 25, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 15, 2020

Our sales guy, Matthew Coles, truly sold us the car! We went in leaning towards a different brand and he was so awesome we wanted to purchase a BMW. Truly a great experience, he was not pushy in any way, w More

by Lisa and Ryan Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Coles
Sep 25, 2020 -

Baron BMW responded

Thank you, Lisa and Ryan, for your kind words about Matthew! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

September 15, 2020

Great service for scheduled maintenance. Ryan and the rest of the crew were all professional and friendly. Social distancing but friendly atmosphere. Thanks, Baron and Ryan! More

by lsmith6090
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 25, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

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