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Baron BMW

Merriam, KS

4.6
1,870 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,870 reviews

September 30, 2020

Very great service and communication. I appreciate all the communication and checking with me before all the repairs. Service center was very clean and organized as well. More

by Shanana1206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

September 29, 2020

Loooove my new car! It’s my first bmw I’ve ever owned! Dante was great and did a wonder job and would definitely buy again from them! More

by Nickoleromsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words about Dante! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

September 29, 2020

Service excellent. Joe (service advisor) very helpful and honest. Baron service department one of the reasons we like the dealership. We have ordered a new X5. More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

September 29, 2020

Very thorough and friendly. Explained all features of my new car and switched out the floor mats. Even offered me food when it was taking longer than expected. No pretentious atmosphere which was nice More

by dana.killinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Naegele
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

September 29, 2020

I really appreciate how Joe and Jason advise on services needed and never try to pressure you on declined maintenance or try to up sell More

by Luke.stanker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty, Jason Danley
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

September 29, 2020

came to get my oil changed and travis was there to check me in and make sure all was done correctly first visit there...great job Travis... More

by mpppntos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

September 29, 2020

BMW was running specials. I got an oil change and an old recall done. This location has great service along with great prices. Would recommend. More

by shawnfehr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Meidinger
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

September 29, 2020

John was great to work with. We bought our car on a very busy day but you would never know it. He was patient, professional and informative. This is our third BMW and we are very happy with it. More

by Jhawkrn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Naegele
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

September 28, 2020

Customer of 13 years of this dealership. Bought and had my car maintained here 13 years only to be treated with disrespectful and unprecedented behavior. More

by Moa1457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marvin Hirschel
Nov 16, 2020 -

Baron BMW responded

Thank you for your feedback about our customer service, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Isaac Nichols Service Manager inichols@baronauto.com

September 26, 2020

Fantastic experience brought two cars in had Jason Danly as my service advisor everybody was great he was fantastic what a great crew you have will recommend More

by bavarianag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Danley
Nov 13, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

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