Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Baron BMW
Merriam, KS
1,859 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,859 reviews
September 26, 2020
Davidson was very friendly and gave more details on the services I requested for. Would definitely work with him next time! Service was great as well. services I requested for. Would definitely work with him next time! Service was great as well. More
by Kumar
Employees Worked With
Travis Davidson
September 26, 2020
I paid for the service up front as part of the lease. Apparently it expired in March of 2020 but I turn the car in December if 2020. It's crazy I just paid 500 bucks for service on a car I'm turning in 3 Apparently it expired in March of 2020 but I turn the car in December if 2020. It's crazy I just paid 500 bucks for service on a car I'm turning in 3 months from now. When I brought up skipping the service for that reason, I was told that they'd charge me for any overdue service anyway. It sure doesn't make me want to get another bmw...that's for sure. More
by Arti
Employees Worked With
Jason
September 25, 2020
Jason is very professional and extremely courteous. I would not trust anyone but Taylor to work on my car. He is the magic man! Great team and superior dynamic dual. WELL DONE GENTLEMAN! would not trust anyone but Taylor to work on my car. He is the magic man! Great team and superior dynamic dual. WELL DONE GENTLEMAN! More
by ToddSchick
Employees Worked With
Jason, Taylor
September 25, 2020
Always great and timely service with Ryan DeBrecht. I tried to schedule for military Monday but there were no availability. However, he honored the discount. tried to schedule for military Monday but there were no availability. However, he honored the discount. More
by Simmie
Employees Worked With
Ryan DeBrecht
September 25, 2020
I had a great experience with this dealership. They took great care of me every step of the way and I appreciated the great customer service. great care of me every step of the way and I appreciated the great customer service. More
by Cminnich2011
Employees Worked With
John Naegele, Jason Danley
September 25, 2020
Easy access, comfortable lounge and great friendly staff. Thank you for being so kind and friendly to my service dog, Ruger. She enjoyed her time at Barron. Thank you for being so kind and friendly to my service dog, Ruger. She enjoyed her time at Barron. More
by crystalfalohn
Employees Worked With
EVERYONE
September 25, 2020
Thank you for the wonderful service. Brad was my service rep and he was great. Even during these crazy times of Covid the mandatory masks and spacing helped me feel comfort and taken care of. Thank you rep and he was great. Even during these crazy times of Covid the mandatory masks and spacing helped me feel comfort and taken care of. Thank you for going the extra mile. More
by Kathi.toombs
Employees Worked With
Brad
September 25, 2020
They were great! Very helpful and took care of me quickly and professionally even though there were several additions to my service appointment. Got me a loaner even though I didn’t have one reserve quickly and professionally even though there were several additions to my service appointment. Got me a loaner even though I didn’t have one reserved. Thanks! More
by Kurt
Employees Worked With
Randy
September 24, 2020
Baron BMW completely understands customer service. From the time you arrive to the time you leave, Baron BMW takes excellent care of their customers. I have purchased 4 different cars from Baron BMW and e the time you arrive to the time you leave, Baron BMW takes excellent care of their customers. I have purchased 4 different cars from Baron BMW and each time I bring my car in for service, the customer relations is excellent. The mechanics are top notch too. More
by rgman
Employees Worked With
Travis, Brad
September 24, 2020
Ryan was awesome today! From the moment I pulled into the service bay until my service was completed, Ryan kept me informed on the status of the service and details about what was needed. Everyone at Baron i service bay until my service was completed, Ryan kept me informed on the status of the service and details about what was needed. Everyone at Baron is courteous and customer focused More
by Tyoungblood1
Employees Worked With
Ryan
