
Baron BMW
Merriam, KS
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Travis was very helpful and provided accurate information in regards to service provided. Service was completed in exact timeframe as promised. Very good customer service. in regards to service provided. Service was completed in exact timeframe as promised. Very good customer service. More
I Especially enjoyed working with Travis. This is the first time in my 4 years with this dealership that I can remember my service guy’s name! He was good at communicating with us and meeting our needs first time in my 4 years with this dealership that I can remember my service guy’s name! He was good at communicating with us and meeting our needs. More
No loaners, no callbacks, no updates. The absolute worst customer service I have ever experienced. After the service writer said your vehicle is ready the check engine light was still present so 20 minutes customer service I have ever experienced. After the service writer said your vehicle is ready the check engine light was still present so 20 minutes later the faults were cleared. Service writers go through your voicemails call your custolers back keep them updated that’s all they expect! More
Travis was super helpful, professional and efficient. He was great with communication and explained what needed to be done clearly. Great experience, as usual here. was great with communication and explained what needed to be done clearly. Great experience, as usual here. More
Ryan is great! Very helpful and communicative. Twenty five words is too many to say that the service was great! Might consider a minimum of 10 words. five words is too many to say that the service was great! Might consider a minimum of 10 words. More
The facility was very clean and the staff was very friendly and knowledgeable. I probably will go back to this place again for service if needed friendly and knowledgeable. I probably will go back to this place again for service if needed More
Excellent customer service! My husband and I were extremely happy with our buying experience. I got a beautiful vehicle & a great deal! They have earned customers for LIFE!! extremely happy with our buying experience. I got a beautiful vehicle & a great deal! They have earned customers for LIFE!! More
Took care in for a check engine light. They had problem diagnosed within a couple hours and everything in stock to fix less one part. It was ordered, delivered in 2 days and my car was good as new. Service diagnosed within a couple hours and everything in stock to fix less one part. It was ordered, delivered in 2 days and my car was good as new. Service worked with the warranty company on my car so I had little out of pocket cost. More
Jason is a great service rep! Overall great experience...didn’t have to wait, emails and phone messages of status and they provided me with a loaner experience...didn’t have to wait, emails and phone messages of status and they provided me with a loaner More
I visited Barons BMW for wheel Alignment, Service was good, reported issue resolved. Service Advisor Tarvice helped me while I was in service center. Overall experience was good. good, reported issue resolved. Service Advisor Tarvice helped me while I was in service center. Overall experience was good. More