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Baron BMW

Merriam, KS

4.6
2,201 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 2,201 reviews

February 20, 2021

Great service. Highly competent and knowledgeable Service Advisors and Technicians. I keep returning to Baron for Service on my BMW’s because they are consistent, reliable and care about their custo More

by Eddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Feb 22, 2021 -

Baron BMW responded

Thank you, Eddy, for your kind words for Jared and the rest of our staff! We thank you for your continued business and look forward to your next visit!

February 20, 2021

The team at Baron BMW always goes above and beyond to take of their customers and provide excellent service. They know all their customers by first name and show a genuine interest in not just taking car More

by Mnoulles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Debrecht
Feb 22, 2021 -

Baron BMW responded

Thank you for your kind words for our staff! We thank you for your business and look forward to your next visit!

February 18, 2021

Terrible experience! Not that they care, but I will never purchase a BMW. We agreed on a price, 10 minutes later I was told I had to beat another customer to the dealership to buy the car, but I could buy a More

by Steve
Recommend Dealer
No
Employees Worked With
Matt
Feb 22, 2021 -

Baron BMW responded

Thank you for your feedback about your experience with our sales department because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Brandon Shannon Used Car Manager bshannon@baronauto.com

February 18, 2021

Great communication and customer service. Ryan got me in and out before my work day started. By far the best experience I’ve had getting my BMW serviced. More

by John A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan D
Feb 19, 2021 -

Baron BMW responded

Thank you John for your kind words for Ryan! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

February 17, 2021

Service department staff managed my expectations well. They delivered the service on time. Baron BMW is my service provider of choice. They have a Clean waiting area. More

by Saisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 18, 2021 -

Baron BMW responded

Thank you, Saisi, for your kind words! We thank you for your business and look forward to your next visit!

February 17, 2021

Information provided and recommended service options. I waited in the lobby and was provided updates as needed. It would have been nice to have had snacks as well as beverages More

by Iculbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Feb 17, 2021 -

Baron BMW responded

Thank you for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your business with us again!

February 15, 2021

I have consistently gotten terrific service every time I visit!! They are always courteous, professional, and leave my car in tip-top shape!! I completely trust them with my 328xi coupe!! More

by flsunflower3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Feb 17, 2021 -

Baron BMW responded

Thank you. We're glad that you had a terrific experience with your recent service visit.

February 13, 2021

Great customer service! The service department is very professional and courteous. They were especially attentive to my specific requests and provided great detail to include a video of the items that nee More

by Kerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Davidson was very attentive to my requests and provided excellent recommendations for my 330i. Also Joe Lawhead the parts manager was very helpful!
Feb 15, 2021 -

Baron BMW responded

Thank you, Kerry, for your kind words! We thank you for your business and look forward to your next visit!

February 12, 2021

I’ve purchased over 15 cars from all different dealerships. This was easily the best experience/dealer I have ever worked by far! I will definitely be a returning customer. I would 10 out of 10 re More

by MilesAGrantham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas
Feb 15, 2021 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an exceptional car buying experience! We thank you for your business and look forward to your next visit!

February 12, 2021

From the first time I walked in I had an exceptional experience. The client advisor I worked with was not only knowledgeable, personable and kind, but he wasn't pushing in any sort of a way and conseque More

by ashlie.metzler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Naegele
Feb 15, 2021 -

Baron BMW responded

Thank you, Ashlie, for your kind words for our staff! We are very happy to hear that we were able to provide you with an exceptional experience! We thank you for your business and look forward to your next visit!

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