
Baron BMW
Merriam, KS
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Easy in and out process when dropping the car off. Provided transportation for me back home and to drive me back to pick up the car. Worked out great. Up front about other work that needed to be done Provided transportation for me back home and to drive me back to pick up the car. Worked out great. Up front about other work that needed to be done in the car along with pricing. Overall great experience More
Baron BMW is awesome . Excellent customer service and employees. Reasonable and quick. Will always choose them for my car. Am a repeat customer. Jason is the best service rep. employees. Reasonable and quick. Will always choose them for my car. Am a repeat customer. Jason is the best service rep. More
It was a good experience compared to my past experiences with other dealers. Very professional and courteous. Service met my expectation. Answered all my questions. with other dealers. Very professional and courteous. Service met my expectation. Answered all my questions. More
Good friendly service 25 min is way to many scale it back or next time I will not do survey you turned a good experience into a pain in the neck or next time I will not do survey you turned a good experience into a pain in the neck More
I made my appointment for service from my email which had discounts for oil change and tire rotation. I was glad to have my first service adviser, Joe, back working with me. discounts for oil change and tire rotation. I was glad to have my first service adviser, Joe, back working with me. More
Found a great car and process was incredibly easy. I have been a Lexus guy for my last 3 cars. They were able to flip me over to bmw. Great help from Rayin in sales and finance was easy to work with. have been a Lexus guy for my last 3 cars. They were able to flip me over to bmw. Great help from Rayin in sales and finance was easy to work with. Highly recommend. More
Back in March I went to Baron BMW to test drive a couple of possible new cars. That encounter went well as I was also evaluating the dealership and sales staff. Then COVID-19 hit and things shut down. I rec of possible new cars. That encounter went well as I was also evaluating the dealership and sales staff. Then COVID-19 hit and things shut down. I received a follow up e-mail from Zach with information I had requested. However, given the economic uncertainty, I asked that we put things on hold until I was in a more comfortable situation. The sales staff respected my request and did not follow up incessantly, but waited until August for me to contact them. I went with a completely different model as my needs had changed; the sales force went with the flow and offered to run a vehicle 35 miles out to me for a test drive. Two thumbs up! They patiently negotiated and honored a credit from back in March. Once we agreed on a price, they picked me up at home and brought me to the dealership for the paperwork. The purchase process also went smoothly; an all around positive experience. Ric patiently brought me up to speed on the vehicle’s tech and operation. This was a very valuable service for me as my last BMW was purchased in 2004; much has changed. The car itself has met every expectation during the past week. I’ll take a 10 hour drive next weekend, which will give a good impression of long distance performance and comfort. Ihr habt Wirklich erstklassig gehandelt und ich werde in Zukunft euch empfehlen. More
Excellent experience! We found our dream car at Baron BMW. Dante Dawson was our sales rep and was extremely helpful and knowledgeable about our car. BMW. Dante Dawson was our sales rep and was extremely helpful and knowledgeable about our car. More
Bryan was great! He was friendly and knowledgeable. My vehicle had a flat tire and Baron BMW replaced my tire and had my vehicle running smoothly again. Would recommend. vehicle had a flat tire and Baron BMW replaced my tire and had my vehicle running smoothly again. Would recommend. More
Ryan Bell and Zach Ryder are excellent people to deal with. Direct, honest and responsive. I recommend the entire dealership and specifically the two indivuals fore mentioned if looking to get assistance with. Direct, honest and responsive. I recommend the entire dealership and specifically the two indivuals fore mentioned if looking to get assistance with a purchase. More