
Baron BMW
Merriam, KS
Filter Reviews by Keyword
By Type
Showing 1,870 reviews
Our sales guy, Matthew Coles, truly sold us the car! We went in leaning towards a different brand and he was so awesome we wanted to purchase a BMW. Truly a great experience, he was not pushy in any way, w went in leaning towards a different brand and he was so awesome we wanted to purchase a BMW. Truly a great experience, he was not pushy in any way, was a straight shooter and had a dynamic personality. Best car buying experience we’ve ever had. We will definitely tel anyone in the market to work with Matthew. More
Easy and responsive communication through the text system. I appreciated getting frequent updates on my vehicle. They also picked up my Ubers to and from the dealer, so I didn't have to ask around or system. I appreciated getting frequent updates on my vehicle. They also picked up my Ubers to and from the dealer, so I didn't have to ask around or wait for rides! More
Great service for scheduled maintenance. Ryan and the rest of the crew were all professional and friendly. Social distancing but friendly atmosphere. Thanks, Baron and Ryan! rest of the crew were all professional and friendly. Social distancing but friendly atmosphere. Thanks, Baron and Ryan! More
Rayan, the sales associate, was very helpful and answered all of my questions and made me feel valued as a customer. He spent a lot of time with me and wasn’t trying to rush. The finance director was awesome all of my questions and made me feel valued as a customer. He spent a lot of time with me and wasn’t trying to rush. The finance director was awesome as well, his name has slipped my mind but maybe Michael. More
Joe the service agent was very professional, courteous, responded back into me and helpful. Very satisfied with the service this time. Only wish the prices was better or had service covered in the warranty responded back into me and helpful. Very satisfied with the service this time. Only wish the prices was better or had service covered in the warranty. More
Very nice appearance and comfortable service waiting area. Professional and personable approach. Knowledgeable service advisor prompt timeframe kept and enjoyed the entire experience. Will definitely us area. Professional and personable approach. Knowledgeable service advisor prompt timeframe kept and enjoyed the entire experience. Will definitely used this dealer to service my BMW More
Great work. Randy is a super service advisor and is the main reason I have my car serviced there. Highly recommend. Excellent communication and competence. Only dealer I take our European car to. main reason I have my car serviced there. Highly recommend. Excellent communication and competence. Only dealer I take our European car to. More
Excellent experience and customer service! Worth the drive from Omaha. Matt and team worked to make sure our vehicle was in excellent shape and everything was in order so we didn't have to make a return drive from Omaha. Matt and team worked to make sure our vehicle was in excellent shape and everything was in order so we didn't have to make a return trip. More