Baron BMW

Contract signed on 12/18/20 and my trade-in still hadn't been paid off by them as of 1/25/21. Now my payment is 20 days past due so far and will soon have a negative affect on my credit score. I have cau been paid off by them as of 1/25/21. Now my payment is 20 days past due so far and will soon have a negative affect on my credit score. I have caught this problem over a week ago, they never contacted me. Working with them since they are completely incompetent and will not make an effort to correct their mistake. Sent vehicle without temporary registration tags. My salesperson Josh told me to use the plates from my old vehicle - I am lucky I didn't get arrested and the car wasn't impounded. Their $65,000 car they sent me needs $6000+ worth of work. Forgot to tell me the bumper was cracked in 2 spots, air shock blown, brakes completely done. Communication between departments is terrible, just the worst experience ever. BUYER BEWARE! More

Very professional dealership! They went above and beyond with sales and customer service. The doc fee seems a steep, but overall very classy dealer to work with. with sales and customer service. The doc fee seems a steep, but overall very classy dealer to work with. More

Scott Keller was great. Explained all features of my X5 after sale. Scott made this an enjoyable experience. Thanks for your help. I really appreciated it. after sale. Scott made this an enjoyable experience. Thanks for your help. I really appreciated it. More

Had a great overall experience with the BMW dealership. Debrecht always goes above and beyond what is required.. Great customer service and attention to detail in working through service process. ! Than Debrecht always goes above and beyond what is required.. Great customer service and attention to detail in working through service process. ! Thanks for your help. More

I had an excellent service, Travis Davidson was very kind and explained everything to me in detail, I will definitely return for the next service of my vehicle and I will recommend it to my friends. and explained everything to me in detail, I will definitely return for the next service of my vehicle and I will recommend it to my friends. More

I was able to get an appointment quickly. Jason was courteous, professional, and informative. He was available when I needed him... returned phone calls promptly. I would request Jason again if I nee courteous, professional, and informative. He was available when I needed him... returned phone calls promptly. I would request Jason again if I needed service. More

They lost the appointment so were not expecting me. However they did get the car in, gave me a loaner and kept the car overnight to change the oil and check out an error about the passenger seat belt However they did get the car in, gave me a loaner and kept the car overnight to change the oil and check out an error about the passenger seat belt not always working. They did fix the seat problem, changed the oil. And the car was clean and ready when I arrived to pick it up. They got it taken care of. More

Travis was very helpful in my service! It took a long time to get my car serviced. But overall great! Great customer interaction and communication time to get my car serviced. But overall great! Great customer interaction and communication More

Great service. The repair center is odd to get in and out of, however Travis was amazing he remembered my name 4 days later when I was able to pick up my car. He went over all my issues and worries and told of, however Travis was amazing he remembered my name 4 days later when I was able to pick up my car. He went over all my issues and worries and told me I could contact him directly with any further concerns. They even washed my car! More

Travis Davidson was great to work with @ Baron BMW. They are professional, prompt and mostly provide updates when you leave your Car for the service. are professional, prompt and mostly provide updates when you leave your Car for the service. More