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Baron BMW

Merriam, KS

4.6
1,836 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,836 reviews

August 23, 2020

The care of my car is vital to the excellent drivability and response when called upon. I love Baron because I'm treated well and I get honest communication not based on just sales. More

by sga_64108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Danley
Sep 04, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 23, 2020

Dante did an excellent job taking care of us even though we strolled in late in the day on Saturday. We expressed interest in the previously owned vehicles and he got them prepped quickly for us to drive. More

by Cbouff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante
Sep 04, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 23, 2020

Fantastic employees—I know many of them by name or face. Going to Baron for the past 12 years now. Good service overall. This dealership has improved in the past 2 years or so. More

by Gsingh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

August 23, 2020

Baron staff is professional and courteous. Jason explained what scheduled services my car needed and had it washed and ready when promised. Only place to take your BMW in KC metro! More

by KAH 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

August 22, 2020

Very professional sales department. I enjoyed working with Ric. He was informative and helpful while I was making decisions. Would recommend him and Baron BMW to friends. More

by Vharrin26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Cameron
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 22, 2020

My service advisor was Jason, and his customer service was great! He was very helpful and explained the services provided to my vehicle. Thank you! More

by maganpchaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason and David
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

August 22, 2020

All is well, helpful had an issue with my sunroof they did there best to resolve. I found a ding /damage to my right back rim, not sure if it had happed three or not.I will use again More

by wombat213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 21, 2020

Dante Dawson was professional and poised while creating a relaxing atmosphere. Dante scheduled to have a few cosmetic issues ironed out and later personally delivered the vehicle 3 hours one way! Thanks! More

by BMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante Dawson, Michael Matson
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

August 21, 2020

Randy was very helpful and got my car done at a responsible time my exsperice started off ruff because nobody could tell anything about my car being there but than randy called me and was awesome More

by Brandydunek11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

August 21, 2020

Very good customer service always and great communication from this dealer!! Price is reasonable for a highline dealer and always bring my car here! Thanks More

by Ryanboz7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Debrecht
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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