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Baron BMW

Merriam, KS

4.6
1,860 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,860 reviews

August 28, 2020

Great service! Excellent price. Ryan was so easy to work with and could not have made it easier to buy a vehicle. We love our new car! More

by Nichiyeager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Bell, Michael in financing
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

August 28, 2020

I always receive great customer service and Ryan is the best. I take my car here to get oil changes and got mew tires. Everyone is very friendly here. Thank you again! More

by Jo M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
August 28, 2020

Staff is very professional. Sales staff doesn’t hassle you. My trade in value was fair and exceeded my expectations. Entire staff acts with integrity. More

by SamJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Shannon, Susie and Ryan
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

August 28, 2020

I had an amazing experience, everyone there was so nice! Will always come back to Baron BMW. My Service Advisor Travis did a great job! More

by Myranda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
August 28, 2020

Very disappointing with BMW car! My car only 6 years old and only 70,000 miles on it, and every year something break down need to repair. More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

August 28, 2020

This was my first time using the Barón BMW service department and I was a little weary of going there. Joe was extremely knowledgeable and walked me through everything! I was extremely impressed with More

by ssdreiling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

August 27, 2020

Excellent service by RyanWorked with him before for my Excellent service by Ryan Worked with him before for my wind shield Prompt and professional Not sure I can go on for a total 25 words More

by sbeeki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

August 27, 2020

We just purchased a car from Barron BMW only to be told 2 months later that there were $1,500+ in mechanical repairs. When I questioned the Service Manager, 2 of the 5 repairs were covered under warranty. Af More

by Mike
Recommend Dealer
No
Employees Worked With
Sales Manager
Sep 04, 2020 -

Baron BMW responded

Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Brandon Shannon bshannon@baronauto.com

August 27, 2020

Excellent, safe and efficient customer service. The new showroom and service center make it easy to socially distance. It is always a pleasure to pick up my clean car when serviced! More

by stephanies0521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 04, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 27, 2020

Jason was great. Great service and attitude. The Uber service worked great We used text messaging to keep current and that worked well for both of us. More

by Beth.soukup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

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