Back

Baron BMW

Merriam, KS

4.6
2,201 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

Directions

By Type

Showing 2,201 reviews

January 22, 2021

Took care of all the issues!!Thanks again for the time , Took care of all the issues!! Thanks again for the time , place and hospitality received during my visit at the BMW dealer ship today . Thanks More

by TRohr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty
Jan 22, 2021 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

January 20, 2021

Kept car 6 days and did not retract the back window screen which is broken. Will now need to return to have fixed. Very frustrating. More

by Terry Carlton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan DeBrecht
Jan 22, 2021 -

Baron BMW responded

Thank you for your feedback about your service experience, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Isaac Nichols General Manager

January 20, 2021

I set up and took my car in for service. Joe Tenanty is my Service Advisor. Joe does an outstanding job on Customer Service. He also manages the service so that the job is completed ahead of my expectation More

by lmotycka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty
Jan 20, 2021 -

Baron BMW responded

Thank you for your kind words for Joe! We thank you for your business and look forward to your next visit!

Jan 20, 2021 -

Baron BMW responded

Thank you for your kind words for Joe! We are thrilled that he provided you with an outstanding service visit. We look forward to your business with us again!

January 20, 2021

Had a great overall experience with the BMW dealership. Great customer service and attention to detail in working through the buying process. Rayan did a wonderful job. I love my new vehicle! More

by Tandernacht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayan Awad
Jan 20, 2021 -

Baron BMW responded

Thank you for your kind words for Ryan! We are very happy to hear that he was able to provide you with a great car buying experience!

Jan 20, 2021 -

Baron BMW responded

Thank you for your kind words for Rayan! We are thrilled that he provided you with a wonderful car buying experience. Congratulations on your new car!

January 19, 2021

Personnel were amazing, especially Matt and Ben. Appreciated everyone wearing masks. 4/5 because wait from sail to finance was a bit long and $599 docking fee is ridonculous. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coles, Ben Jones
Jan 20, 2021 -

Baron BMW responded

Thank you, Dave, for your kind words! We thank you for your business and look forward to your next visit!

Jan 20, 2021 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an amazing experience! We thank you for your business and look forward to your next visit!

January 19, 2021

It's Great to find a Dealership who listens to the customer and facilitates our needs without all of the games. Very professional, knowledgeable and caring team. My experience was the Best from Chad w More

by lourudes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad and Allison
Jan 20, 2021 -

Baron BMW responded

Thank you for your kind words for Chad and Allison! We thank you for your business and look forward to your next visit!

Jan 20, 2021 -

Baron BMW responded

Thank you for your kind words for Chad and Allison! We are thrilled that they provided you with a professional, knowledgeable, and caring car buying experience. Congratulations on your new car!

January 19, 2021

Best experience ever! We were taken care of immediately and chose our vehicle. Took quite a while to get into the business office e because they were so busy but Allison was a pleasure to work with once th More

by Diane s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bell
Jan 20, 2021 -

Baron BMW responded

Thank you, Diane, for your kind words for Allison and Ryan! We are very happy to hear that we were able to provide you with an exceptional car buying experience!

Jan 20, 2021 -

Baron BMW responded

Thank you Diane for your kind words for Allison and Ryan! We are thrilled that they provided you with the best car buying experience. Congratulations on your new car!

January 19, 2021

Sales person was helpful in showing my wife all the features of the 430i. Went extra mile to locate missing 430i manual. Thanks John Naegale. More

by Steve Henry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Naegale
Jan 20, 2021 -

Baron BMW responded

Thank you, Steve, for your kind words for John! We thank you for your business and look forward to your next visit!

Jan 20, 2021 -

Baron BMW responded

Thank you Steve for your kind words for John! We are thrilled that he provided you with a helpful car buying experience. Congratulations on your wife's new 430i!

January 18, 2021

What a wonderful customer experience! Dante and the Baron team were helpful with my car buying experience. Thank you for making this a pleasant experience. More

by Paulauskas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante
Jan 20, 2021 -

Baron BMW responded

Thank you, Paula, for your kind words for Dante and Baron! We thank you for your business and look forward to your next visit!

Jan 20, 2021 -

Baron BMW responded

Thank you for your kind words for Dante! We are thrilled that he provided you with a helpful and wonderful car buying experience. Congratulations on your new car!

January 18, 2021

Great service totally would recommend. Jason my new service advisor was also very helpful and professional. Great service totally would recommend. Jason my new service advisor was also very helpful More

by Tanmickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Danley
Jan 18, 2021 -

Baron BMW responded

Thank you for your kind words for Jason! We thank you for your business and look forward to your next visit!

...
127
...