Baron BMW

They carried themselves very professionally and gave excellent service. Travis my personal customer service representative was very friendly and helpful. He kept me informed throughout the whole process excellent service. Travis my personal customer service representative was very friendly and helpful. He kept me informed throughout the whole process. More

Great experience, love the new building. In and out within an hour. Joe is super friendly and professional. I recommend everyone who can to take their cars their. within an hour. Joe is super friendly and professional. I recommend everyone who can to take their cars their. More

I took my Beamer in for a front end alignment and from multiple past experience with getting an alignment, I would practically wait for hours+ for just that, an alignment. Not with these guys, customer se multiple past experience with getting an alignment, I would practically wait for hours+ for just that, an alignment. Not with these guys, customer service too really good care of me. As soo. As a I arrive, I was greeted with a friendly and experienced employee who was very friendly, Courteous and knowledgeable. He asked me if there is any thing of importance or concerns that I needed to make them aware of when it came to my 3 to 2000 323 I. Once we were done putting my cars Information into the system he show me To the waiting area and showed me all the amenities they had to make my way more comfortable.to the waiting area and showed me all the amenities they had to make my way more comfortable. Once I waited I was only there probably maybe an hour if that and I even gave my car a good wash handing back the keys. Overall the was one of the best experiences I’ve/sp had with getting my vehicle maintenances. They even went over the car and made sure that I was aware of anything that needed attention immediately which I did have some They even went over the car and made sure that I was aware of anything that needed attention immediately which the found that the both coils where broke on the rear suspension. To all the staff at Baron BMW in Kansas City, thank you for the great experience. I usually am not excited at all when it’s time to bring my car For repairs, but this time was very pleasant and a great experience. Thank you for for the awesome customer service. It’s a hard quality to find in this day and time. Also thanks to the mechanic who did a good job working on my car👍 More

Easy Routine Oil Change - so nice to work with Ryan! Felt comfortable in a clean and safe environment considering the pandemic. I’m always very pleased... Felt comfortable in a clean and safe environment considering the pandemic. I’m always very pleased... More

Great customer service, very friendly, up front, and honest. Have already recommended to another BMW owner. Will be bringing my car back for future services. honest. Have already recommended to another BMW owner. Will be bringing my car back for future services. More

My service experience with Ryan smears stellar from the minute I drove in until I drove out. Friendly, courteous, and knowledgeable. As I was waiting in the guest lounge, I especially appreciated frequent minute I drove in until I drove out. Friendly, courteous, and knowledgeable. As I was waiting in the guest lounge, I especially appreciated frequent updates Via text as well as in person check ins. Superior service for sure. More

As always. Excellent complete care and service. Very pleased. Well done. I have used this dealership for over 25 years and always well pleased!! Keep it up pleased. Well done. I have used this dealership for over 25 years and always well pleased!! Keep it up More

Randy responded to yesterday’s call first thing this morning. He made a strong and positive impression on me. I knew his day off was Thursday. So we talked early on Friday and he worked to get me an ear morning. He made a strong and positive impression on me. I knew his day off was Thursday. So we talked early on Friday and he worked to get me an early slot. More