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Baron BMW

Merriam, KS

4.6
2,201 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 2,201 reviews

January 13, 2021

Great service, as always. Travis took time to explain the repairs and upcoming maintenance througoughly. Love the building- great office center to work in with WiFi & beverages while they fix your car. More

by Dls76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Jan 13, 2021 -

Baron BMW responded

Thank you for your kind words about Travis! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

January 13, 2021

I experience excellent customer service on every visit. I received a contact and frequent updates by text. The check in/out process is efficient as is the scheduling process. More

by Crobertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Jan 13, 2021 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

January 13, 2021

Josh Thomas was awesome to work with on purchasing our used vehicle. The process was simple and was able to negotiate and great price over the phone, before driving 3 hour to pick up our SUV. It looked be More

by sstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas
Jan 13, 2021 -

Baron BMW responded

Thank you for your kind words about Josh! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

January 13, 2021

Great BMW dealership. Top customer service and brand new look! Nice job guys!! Bought my car there and always have it serviced there as well. More

by MKlappa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 13, 2021 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

January 12, 2021

I purchased a 2015 335XI. Josh was efficient and friendly and provided car options to meet my requirements. Pricing was open and honest as to the value of the car. I would recommend Baron for a BM More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Emmons
Jan 13, 2021 -

Baron BMW responded

Thank you, Steve, for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

January 12, 2021

Fantastic experience. All individuals were helpful while also attentive to all questions throughout the interaction. I would highly recommend the dealer to anyone looking to purchase a new car. More

by Brendan.rineer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa, Brandon and Ben.
Jan 13, 2021 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

January 12, 2021

The Dealership was very friendly. I ordered the X5 sport package. The way I understand I received the loyalty incentive but didn’t receive the TrueCar military incentive. I still be leave that I was entir More

by Kenbmw21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole and Zack
Jan 15, 2021 -

Baron BMW responded

Thank you for bringing this to my attention. I apologize for not honoring this military incentive. I would like an opportunity to fix this and to earn your business, please contact me. I look forward to speaking with you. Clay Shafer General Manager cshafer@baronauto.com

January 12, 2021

Ryan was great and very helpful. The process was easy. He walked me through my new car which was super helpful. Would recommend Baron BMW More

by wac12118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bell
Jan 12, 2021 -

Baron BMW responded

Thank you for your kind words for Ryan! We thank you for your business and look forward to your next visit!

January 11, 2021

Professional and worked with me to get my appointment set up to make it as fast as possible. Work completed on time at a competitive price More

by Drttu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Jan 12, 2021 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

January 11, 2021

Joe was awesome, and the team completed the repairs timely. I was kept informed throughout the repair process. I will definitely be back for repairs and service. More

by Wmhnoble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty
Jan 12, 2021 -

Baron BMW responded

Thank you for your kind words for Joe! We thank you for your business and look forward to your next visit!

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