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Baron BMW

Merriam, KS

4.6
1,860 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,860 reviews

August 18, 2020

Transaction was smooth, dealership and sales person great. Better experience than many other previous dealerships over the years! Good job Baron BMW you earned an out of state buyer potentially for t More

by cacheejv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rayan Awad & Benjamin
Sep 04, 2020 -

Baron BMW responded

Thank you or your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 18, 2020

My Service representative was Joe at Baron BMW and he was very reassuring from the time I brought my car in. He kept me updated on any/all changes and it was a really wonderful experience! Thank you ! More

by tmills17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

August 18, 2020

The sales process took a bit longer than expected, but overall went smoothly. The detail job at delivery could have been better. However, the staff was friendly and I didn't feel like they were pushy to More

by Recent buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante, Matt
August 18, 2020

Baron BMW was great to work with and we love our new vehicle. Our salesman Ryan Bell was fantastic to work with and went out if his way to make things great for us. More

by dmcknight5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Bell
August 18, 2020

Friendly, prompt service and I really liked the text feature for updates and authorizing work to be done. Clean and comfortable waiting area for customers. More

by Billy.douglass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Sep 04, 2020 -

Baron BMW responded

Thank you or your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 17, 2020

They carried themselves very professionally and gave excellent service. Travis my personal customer service representative was very friendly and helpful. He kept me informed throughout the whole process More

by Wlavon588
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 17, 2020

Good experience with both saleswoman and finance manager. Environment was clean and interaction was professional. Overall, it was a positive transaction. No complaints. Would recommend More

by Laheymd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susie, Michael
Sep 04, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 16, 2020

Great experience, love the new building. In and out within an hour. Joe is super friendly and professional. I recommend everyone who can to take their cars their. More

by Carroll904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

August 15, 2020

I took my Beamer in for a front end alignment and from multiple past experience with getting an alignment, I would practically wait for hours+ for just that, an alignment. Not with these guys, customer se More

by john.paul.ferreira
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Sep 04, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 15, 2020

Joe was my service advisor with great experience and excellent customer service. He explained all in detail. Baron should have more advisors like him. Excellent job Joe. More

by Irfan BMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty,
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