
Baron BMW
Merriam, KS
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Transaction was smooth, dealership and sales person great. Better experience than many other previous dealerships over the years! Good job Baron BMW you earned an out of state buyer potentially for t great. Better experience than many other previous dealerships over the years! Good job Baron BMW you earned an out of state buyer potentially for the future! More
My Service representative was Joe at Baron BMW and he was very reassuring from the time I brought my car in. He kept me updated on any/all changes and it was a really wonderful experience! Thank you ! very reassuring from the time I brought my car in. He kept me updated on any/all changes and it was a really wonderful experience! Thank you ! More
The sales process took a bit longer than expected, but overall went smoothly. The detail job at delivery could have been better. However, the staff was friendly and I didn't feel like they were pushy to overall went smoothly. The detail job at delivery could have been better. However, the staff was friendly and I didn't feel like they were pushy to make a sale. More
Baron BMW was great to work with and we love our new vehicle. Our salesman Ryan Bell was fantastic to work with and went out if his way to make things great for us. vehicle. Our salesman Ryan Bell was fantastic to work with and went out if his way to make things great for us. More
Friendly, prompt service and I really liked the text feature for updates and authorizing work to be done. Clean and comfortable waiting area for customers. feature for updates and authorizing work to be done. Clean and comfortable waiting area for customers. More
They carried themselves very professionally and gave excellent service. Travis my personal customer service representative was very friendly and helpful. He kept me informed throughout the whole process excellent service. Travis my personal customer service representative was very friendly and helpful. He kept me informed throughout the whole process. More
Good experience with both saleswoman and finance manager. Environment was clean and interaction was professional. Overall, it was a positive transaction. No complaints. Would recommend Environment was clean and interaction was professional. Overall, it was a positive transaction. No complaints. Would recommend More
Great experience, love the new building. In and out within an hour. Joe is super friendly and professional. I recommend everyone who can to take their cars their. within an hour. Joe is super friendly and professional. I recommend everyone who can to take their cars their. More
I took my Beamer in for a front end alignment and from multiple past experience with getting an alignment, I would practically wait for hours+ for just that, an alignment. Not with these guys, customer se multiple past experience with getting an alignment, I would practically wait for hours+ for just that, an alignment. Not with these guys, customer service too really good care of me. As soo. As a I arrive, I was greeted with a friendly and experienced employee who was very friendly, Courteous and knowledgeable. He asked me if there is any thing of importance or concerns that I needed to make them aware of when it came to my 3 to 2000 323 I. Once we were done putting my cars Information into the system he show me To the waiting area and showed me all the amenities they had to make my way more comfortable.to the waiting area and showed me all the amenities they had to make my way more comfortable. Once I waited I was only there probably maybe an hour if that and I even gave my car a good wash handing back the keys. Overall the was one of the best experiences I’ve/sp had with getting my vehicle maintenances. They even went over the car and made sure that I was aware of anything that needed attention immediately which I did have some They even went over the car and made sure that I was aware of anything that needed attention immediately which the found that the both coils where broke on the rear suspension. To all the staff at Baron BMW in Kansas City, thank you for the great experience. I usually am not excited at all when it’s time to bring my car For repairs, but this time was very pleasant and a great experience. Thank you for for the awesome customer service. It’s a hard quality to find in this day and time. Also thanks to the mechanic who did a good job working on my car👍 More
Joe was my service advisor with great experience and excellent customer service. He explained all in detail. Baron should have more advisors like him. Excellent job Joe. excellent customer service. He explained all in detail. Baron should have more advisors like him. Excellent job Joe. More