Baron BMW

Service department is first class all the way through the repair process. Service advisor kept us promptly informed of time frame of services as well as associated charges. Baron BMW Service is a first class repair process. Service advisor kept us promptly informed of time frame of services as well as associated charges. Baron BMW Service is a first class operation More

Randy helped me out on this visit. He was always friendly and made sure to keep me up to speed on all the details. He helped get things fixed under the warranties and went above and beyond to make sure every and made sure to keep me up to speed on all the details. He helped get things fixed under the warranties and went above and beyond to make sure everything was right by keeping my car longer to do so. Just wish the parts were a little cheaper, but then again who doesn’t. Top notch service all around. More

Bad communication, parts not in though told they were. I needed to have my windshield replaced. Called in and then they texted me the quote. Told me all parts were in, so when could I come in - I offered t I needed to have my windshield replaced. Called in and then they texted me the quote. Told me all parts were in, so when could I come in - I offered the next day, but they pushed it to Monday and to be there as close to 7 a.m. as possible. Car was there at 7 a.m. Car would be ready Tuesday morning. When I heard nothing by Tuesday afternoon, I texted. Missing a part and it might be shipped that night. Wednesday, crickets. I finally texted at 1:00 on Wednesday asking if the parts were in and if not, could I come get my car until they are. Parts were in, but no technician to install it. Finally Thursday at noon, I get a text that it is finished, but needs to sit until 3:00 before I can pick it up. In addition, I have asked repeatedly for them to address me in the texts and email since it is my car, my number and my email. Have been told they would change it, but I still get the texts to my husband - who drives an Audi. His service doesn't take this long, maybe I should have bought the Audi and they would probably address me by name, not his. More

No hassle nor no pressure and provided an exceptional interest rate for someone with just a fair credit score. The salesman Rayan Awad was very professional in the way he handled business and the credit interest rate for someone with just a fair credit score. The salesman Rayan Awad was very professional in the way he handled business and the credit manager was just as good with me handling business More

Very efficient today and my consultant, Jason was very helpful and courteous. The service is very expensive but it is important to me to have quality service. helpful and courteous. The service is very expensive but it is important to me to have quality service. More

John Naegele and Michael Matson created a dynamic sales/finance team. They were tenacious in their effort to provide an indelible, comfortable and rewarding experience. I will undoubtedly recommend o sales/finance team. They were tenacious in their effort to provide an indelible, comfortable and rewarding experience. I will undoubtedly recommend other potential customers to these gentlemen as well as Baron BMW in general. Sincerely, Lamont Hale aka “A Happy Customer” More

Quick and efficient service. I love the text updates and the ability to see what my car needs and the price over text. Service reps are always friendly and helpful. the ability to see what my car needs and the price over text. Service reps are always friendly and helpful. More

Service rep from the past (who I heard was fired) told me the replacement as no cost. that wasn’t the case. I still use to our for the replacement tire even though it was within the one year warranty perio the replacement as no cost. that wasn’t the case. I still use to our for the replacement tire even though it was within the one year warranty period. More

Helpful, Knowledgeable and friendly! Bought a 2019 BMW X3. The team offered the vehicle at a competetive market price and we closed the deal all in 1 day. X3. The team offered the vehicle at a competetive market price and we closed the deal all in 1 day. More

Everybody did their job with competence and courtesy. The job was done right too. Was especially impressed with their honesty. Even the garage staff exceeded my expectations! job was done right too. Was especially impressed with their honesty. Even the garage staff exceeded my expectations! More