Back

Baron BMW

Merriam, KS

4.6
1,861 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

Directions

By Type

Showing 1,861 reviews

July 15, 2020

Ryan, is an awesome Serviceman! I called and described my issues and he got me in right away! Prompt, professional service from the whole team More

by KG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan DeBrecht. Isaac Nichols
Jul 30, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2020

Baron BMW treated me with utmost courtesy. Jason was very courteous to me and answered all my questions about my 2006 325xi. Thank you Jason. More

by cmac
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 30, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2020

Randy did great explaining things to me and was very helpful and polite. Lola, my car was very clean when I got her back! I would definitely work with him again! More

by Crystal
Recommend Dealer
Yes
Employees Worked With
Randy
Jul 30, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

July 11, 2020

Great. Dante was very professional. Probably one of the best Sales person I have dealt with. Very pleased with the purchase and my car. Would definitely recommend. More

by lms1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante
Jul 30, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

July 11, 2020

My service experience was exceptional. I dropped off and picked up a loaner in under 15 minutes. My car was ready a few hours later and again, had a quick and easy experience. More

by K Nelson
Recommend Dealer
Yes
Employees Worked With
Randy Meidinger
Jul 30, 2020 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 11, 2020

Baron BMW did a phenomenal job of exceeding my expectations! The loaner car was great! The work was done to satisfaction and done on time. More

by gbringler@gmail.com
Recommend Dealer
Yes
Employees Worked With
Randy
Jul 30, 2020 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 11, 2020

Great, genuine service. Kept me up to date on all things. Would highly recommend to friend and would be happy to go back if need be. More

by mihir
Recommend Dealer
Yes
Employees Worked With
Randy
Jul 30, 2020 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 10, 2020

Service department is first class all the way through the repair process. Service advisor kept us promptly informed of time frame of services as well as associated charges. Baron BMW Service is a first class More

by mmcevoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Issac
Jul 30, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

July 10, 2020

Randy helped me out on this visit. He was always friendly and made sure to keep me up to speed on all the details. He helped get things fixed under the warranties and went above and beyond to make sure every More

by WTM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Jul 30, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

July 10, 2020

Bad communication, parts not in though told they were. I needed to have my windshield replaced. Called in and then they texted me the quote. Told me all parts were in, so when could I come in - I offered t More

by ek080296
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason and whoever handled his texts while he was out.
Sep 04, 2020 -

Baron BMW responded

Thank you for bringing this to my attention. I apologize for the bad communication. I would like an opportunity to fix this and to earn your business, please contact me at inichols@BaronAuto.com. I look forward to speaking with you. Isaac Nichols Service Manager

...
140
...