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Baron BMW

Merriam, KS

4.6
2,015 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 2,015 reviews

July 25, 2025

Great service! Personable and Professional! Finished service before the estimated time! Thank you so much! More

by fallisonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jul 27, 2025 -

Baron BMW responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 23, 2025

We have bought several cars from Baron. We always have a great experience! JT is fantastic and always works so hard to get us the best deal!! Jess makes the finance easy and fast! More

by smason68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas and Jess
Jul 24, 2025 -

Baron BMW responded

Hi, we're happy you found Jess to be so supportive during your experience here at Baron BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2025

Service Dept. is great. They always identify the issues and have my vehicle in excellent mechanical and cosmetic condition. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 25, 2025 -

Baron BMW responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 21, 2025

From the beginning since I’ve purchase my car. The people there are nice, but what salesman aren’t? They want to make you think you’re their friend or will do what ever it takes to make you happy More

by Minh H Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used to work with pat but now andrew
Jul 23, 2025 -

Baron BMW responded

Thank you so much for taking the time to share your feedback with us. We take all customer experiences seriously and are constantly working to improve our service. We apologize for any inconvenience you encountered and we will do everything we can to resolve the issue and ensure a better experience in the future. Please do not hesitate to reach out to us with any additional concerns. Thank you for choosing us and we appreciate your business. Clay Shafer, General Manager cshafer@Group1Auto.com

July 20, 2025

This dealership goes above and beyond in providing exceptional customer service. When I go there, I know I will be taken care of. More

by willyfpiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew at Baron BMW.
Jul 21, 2025 -

Baron BMW responded

Hi, thank you so much for your positive comments about Baron BMW! If you have any further questions, please give us a call. We're always happy to help!

July 16, 2025

Knowledgeable, respectful and kind employees. Good service . We have been fortunate to work with Gregg Griswald and Matthew Cannon More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cannon
Jul 18, 2025 -

Baron BMW responded

Hello Nancy, we're happy to hear you had such a positive experience with Gregg Griswald and Matthew Cannon! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2025

I am disappointed in the level of service in the service department. Although my service rep, Clinton, was very kind, I was disappointed how my first service appointment with BMW went. I had damaged a t More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clinton
Jul 12, 2025 -

Baron BMW responded

Thank you for your review. I would love the opportunity to discuss further and try to improve your experience in the future. If you wouldn't mind contacting me so I can gather more information. Thank you, Joe Hartigan jhartigan@group1auto.com

July 07, 2025

I called the week before to get an appointment for an oil change and to get my recall fixed on my car. The lady, II called the week before to get an appointment for an oil change and to get my recall fixed o More

by kidznp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew
Jul 10, 2025 -

Baron BMW responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future.  Joe Hartigan Service Manager jhartigan@Group1Auto.com

July 05, 2025

They are precise and very reasonable price Clean very, very friendly Location is very convenient Next to Enterprise rental car place More

by eleekc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Taylor
Jul 07, 2025 -

Baron BMW responded

Hi Eleekc, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 04, 2025

I couldn’t be more pleased with Matt at Baron BMW. He was so helpful, kind and professional and this is why I always bring my X3 there for all work. More

by tracywest785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 06, 2025 -

Baron BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Baron BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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