
Baron BMW
Merriam, KS
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Ryan always is very personable, respectful of time and considerate! He is excellent at keeping me updated on the appointment from the beginning to the end! considerate! He is excellent at keeping me updated on the appointment from the beginning to the end! More
Ben Jones - was courteous, friendly and very professional. Ben made my service visit continously informative on all the mechanical repairs. I appreciated the updates and his knowledge that made professional. Ben made my service visit continously informative on all the mechanical repairs. I appreciated the updates and his knowledge that made me feel that my vehicle was in being well cared for. More
This was the best experience we have had with the service advisor. Before this last time we were in, we asked Service to replace the other dealer's plate we had bought the car from, with a BMW Baron plate, advisor. Before this last time we were in, we asked Service to replace the other dealer's plate we had bought the car from, with a BMW Baron plate, and were told that would cost us $90 (labor). That kind of arrogance is a real turn off when it's in fact free advertising for Baron. When I refused the plate, I received a call stating it was free of charge and we proceeded. But how many people would agree to that? Trust and honest communication is imperative in any relationship and we haven't always had that with Baron. More
I took my car in for the regular oil change and maintenance. I was having other issues with it, as well, and they provided me a quote to fix them and I got everything back fairly quickly even thoug maintenance. I was having other issues with it, as well, and they provided me a quote to fix them and I got everything back fairly quickly even though they had to order parts. I received a loaner car as well since it took more than a day. More
Excellent help to maintain my 2013 BMW X5Over the last 3 Excellent help to maintain my 2013 BMW X5 Over the last 3 years thanks worked hard to research my extended warranty and service plan No complaints Excellent help to maintain my 2013 BMW X5 Over the last 3 years thanks worked hard to research my extended warranty and service plan No complaints More
They went well beyond what they had to to not only get me into a really super preowned vehicle - but make sure everything was right with it. My sales guy really made it all happen! into a really super preowned vehicle - but make sure everything was right with it. My sales guy really made it all happen! More