
Baron BMW
Merriam, KS
Filter Reviews by Keyword
By Type
Showing 1,826 reviews
Great service! Highly recommend Baron BMW. Fabulous customer service. Super friendly and informative. Thanks for taking good care of me and my car while I was there! Highly recommend Baron BMW. Fabulous customer service. Super friendly and informative. Thanks for taking good care of me and my car while I was there! More
My experience with a "recall" I was informed about the Recall in a timely manner and my car was repaired in a very timely manner! The young men that I encountered were all very Pl I was informed about the Recall in a timely manner and my car was repaired in a very timely manner! The young men that I encountered were all very Pleasant!! More
Service Department Always try's to up sell I have taken my Bmw here many times, not by choice but it is the closest certified dealer. Every single time it is a horrible experience! They always I have taken my Bmw here many times, not by choice but it is the closest certified dealer. Every single time it is a horrible experience! They always, always try to up sell, fix things they supposedly fixed already if it wasn't for the fact I keep all my records from the work they supposedly did on my car they were trying to get me to do them again. I would Not recommend this place as it seems the service dept works on commission and are very rude. More
BMW X5M Joe is excellent- trust his advice without reservation. Came in for routine maintenance and work completed without surprises and on time. Loaner vehic Joe is excellent- trust his advice without reservation. Came in for routine maintenance and work completed without surprises and on time. Loaner vehicle fine (X3) but prefer equivalent to my vehicle... More
Upfront honest people Thanks to Brandon Shannon and Zak for helping me pick out my new (used) BMW 328 i xDrive! It was completely stress free; and they even stayed late to Thanks to Brandon Shannon and Zak for helping me pick out my new (used) BMW 328 i xDrive! It was completely stress free; and they even stayed late to finish up! Thanks again! More
awesome service from start to finish out experience was the best and easiest transaction I've ever experience with a car dealer. the saeles man was bound and determin from start to finish out experience was the best and easiest transaction I've ever experience with a car dealer. the saeles man was bound and determined to make shure we where happy. More
Service dept wasn't informative Went in for service because I had a error message on the dash. The error message indicated something wrong with the electronic steering lock. I read u Went in for service because I had a error message on the dash. The error message indicated something wrong with the electronic steering lock. I read up hours and hours on the Internet the day prior to taking my car in so I was knowledgable of the situation. They immediately told me it was going to need a new steering column and would cost $1200. I knew from what I read online that the model and year of car that I have is known for this error message and as long as the car still starts then you don't need a new steering column, just need the software updated. They told me it was going to need replaced again so I just asked them to clear the code. They cleared it and I drove home and it hasn't come back since. I feel they just automatically told me the most expensive solution hoping I wouldn't question it and pay the $1200. More
Knowledgeable, professional and respectful of my time I was in the middle of a busy weekend and Victor and the rest of the Baron team gave me the information I needed while keeping the process moving. Hap I was in the middle of a busy weekend and Victor and the rest of the Baron team gave me the information I needed while keeping the process moving. Happy with the car and the experience. More
Rayan was amazing My wife and I decided that we wanted a used x3 after doing tons of research and found what we were looking for at Baron. Stopped by late Monday night My wife and I decided that we wanted a used x3 after doing tons of research and found what we were looking for at Baron. Stopped by late Monday night and Rayan was just about to leave for the day. He saw us, stopped what he was doing and immediately came over to make sure we were taken care of. I get that's the job, but hey... when I want to go home I just do. Not Rayan, he completely changed his plans and stayed with us for a test drive etc knowing we weren't buying that night. We slept on it and decided to pull the trigger late the next evening, we felt bad about keeping him again but he never made one mention of it. The sale was easy and fair, even made sure to give us the same delivery experience of a new car. If this dealership has a car for sale, do yourself a favor and see Rayan. We will again when in the market, hopefully he will still be at Baron. An asset to their team for sure. More
Amazing Experience Rayan was so helpful when it came to purchasing my first car. He was very informative and made sure I had the best experience possible. Rayan was so helpful when it came to purchasing my first car. He was very informative and made sure I had the best experience possible. More