Baron BMW

Really good buying experience. We had a really good buying experience at Baron BMW. All employees were friendly and good to work with. Looks forward to a continued good relationship We had a really good buying experience at Baron BMW. All employees were friendly and good to work with. Looks forward to a continued good relationship. More

Greg was a great service advisor Very easy to schedule online with email reminders. Quick and friendly service. Greg the service advisor was excellent. Clean with coffee drinks and s Very easy to schedule online with email reminders. Quick and friendly service. Greg the service advisor was excellent. Clean with coffee drinks and snacks while waiting. More

Excellent Service Department We bought our BMW X1 at Baron. The salesman mentioned that we would want to have our service done at their dealership as they employed the most Class We bought our BMW X1 at Baron. The salesman mentioned that we would want to have our service done at their dealership as they employed the most Class A mechanics in the area. I thought to myself that sounds expensive but when we experienced a problem with the back up camera I called Baron Service. Service arranged a loaner (BMW) and picked up our car in Topeka. Mechanics diagnosed the problem and the service department called to explain the repair and authorize the repair. The dealership returned the car the following day to Topeka. Expect a very professional experience at a reasonable and fair price More

Great service! Highly recommend Baron BMW. Fabulous customer service. Super friendly and informative. Thanks for taking good care of me and my car while I was there! Highly recommend Baron BMW. Fabulous customer service. Super friendly and informative. Thanks for taking good care of me and my car while I was there! More

My experience with a "recall" I was informed about the Recall in a timely manner and my car was repaired in a very timely manner! The young men that I encountered were all very Pl I was informed about the Recall in a timely manner and my car was repaired in a very timely manner! The young men that I encountered were all very Pleasant!! More

Service Department Always try's to up sell I have taken my Bmw here many times, not by choice but it is the closest certified dealer. Every single time it is a horrible experience! They always I have taken my Bmw here many times, not by choice but it is the closest certified dealer. Every single time it is a horrible experience! They always, always try to up sell, fix things they supposedly fixed already if it wasn't for the fact I keep all my records from the work they supposedly did on my car they were trying to get me to do them again. I would Not recommend this place as it seems the service dept works on commission and are very rude. More

Upfront honest people Thanks to Brandon Shannon and Zak for helping me pick out my new (used) BMW 328 i xDrive! It was completely stress free; and they even stayed late to Thanks to Brandon Shannon and Zak for helping me pick out my new (used) BMW 328 i xDrive! It was completely stress free; and they even stayed late to finish up! Thanks again! More

BMW X5M Joe is excellent- trust his advice without reservation. Came in for routine maintenance and work completed without surprises and on time. Loaner vehic Joe is excellent- trust his advice without reservation. Came in for routine maintenance and work completed without surprises and on time. Loaner vehicle fine (X3) but prefer equivalent to my vehicle... More

awesome service from start to finish out experience was the best and easiest transaction I've ever experience with a car dealer. the saeles man was bound and determin from start to finish out experience was the best and easiest transaction I've ever experience with a car dealer. the saeles man was bound and determined to make shure we where happy. More

Service dept wasn't informative Went in for service because I had a error message on the dash. The error message indicated something wrong with the electronic steering lock. I read u Went in for service because I had a error message on the dash. The error message indicated something wrong with the electronic steering lock. I read up hours and hours on the Internet the day prior to taking my car in so I was knowledgable of the situation. They immediately told me it was going to need a new steering column and would cost $1200. I knew from what I read online that the model and year of car that I have is known for this error message and as long as the car still starts then you don't need a new steering column, just need the software updated. They told me it was going to need replaced again so I just asked them to clear the code. They cleared it and I drove home and it hasn't come back since. I feel they just automatically told me the most expensive solution hoping I wouldn't question it and pay the $1200. More