Baron BMW

Very happy with the total experience so far with this dealer. Salesman Ryan was great and Clinton, my service advisor was top notch. Highly recommend them all. dealer. Salesman Ryan was great and Clinton, my service advisor was top notch. Highly recommend them all. More

Service writer was awesome! I was informed of what work to be preformed to car. Also updated until I left. Waiting room cold use an update. Merch not stocked very well, I was informed of what work to be preformed to car. Also updated until I left. Waiting room cold use an update. Merch not stocked very well, More

Great service at Baron. The people are even better. Highly recommend as they have a very efficient process. The tech videos were fantastic as well as you knew exactly what t The people are even better. Highly recommend as they have a very efficient process. The tech videos were fantastic as well as you knew exactly what they were doing. More

Long time customer. Always pleased with the service and professional attitude of everyone at the dealership. Always pleased with the service and professional attitude of everyone at the dealership. More

Great service always for the sales department and the service department. Very friendly and always willing to do the best they can for you. service department. Very friendly and always willing to do the best they can for you. More

I do not recommend purchasing a car from this dealership. The sales representative I worked with was inexperienced, did not communicate well and the buying process was difficult even though I paid cash. The sales representative I worked with was inexperienced, did not communicate well and the buying process was difficult even though I paid cash. More

The customer service representative I had did an excellent job! Very professional and good feedback excellent job! Very professional and good feedback More

Dealing with the staff at Baron BMW was a straightforward, professional, and personal experience. Everyone we talked to and interacted with was friendly, informative and knowledgeable about t straightforward, professional, and personal experience. Everyone we talked to and interacted with was friendly, informative and knowledgeable about the BMW vehicles, the process to buy a new vehicle and to trade in our car. This was the second car we purchased from Baron’s and the experience was top notch. More

The communication between service techs and customer for me is less than lack luster. It is poor. I bring my car for service and expect to be notified when important repairs are needed. I bought 4 new tires me is less than lack luster. It is poor. I bring my car for service and expect to be notified when important repairs are needed. I bought 4 new tires in November. I had to replace one tire in March due to a punctured tire. No one told me I needed an alignment. According to the service tech yesterday, I was told in March I did not need a wheel alignment. However the service tech contradicted himself by saying tires should go through an alignment every 12k miles. At any point, my tire replacement is March would have warranted an alignment. To my understanding that was not done, nor was it mentioned. Fastforward to my most recent oil change 07/28/25, my rear tire (brand new in November) had a tread depth of 1, and all of the other tires were at a 4. When I questioned about how this could happen, I was told I should have received an alignment. And the tire wore itself out because it was not aligned when the new tire was applied. This also was never told to me. I have always gotten service done when suggested, an alignment was not suggested. Its unfortunate that I have been punished for trusting the dealership to keep me informed on matters dealing with my car. If dealing with cars was my field of study, I would never allow customers to be mis-informed, or neglected all together. On top of that the communication between service tech and me as a customer was poor as well. Miscommunication, and the lack of immediate responses was horrible. Each time, I reached out to find what was going on with my vehicle. I was told a couple hours, it would take, no one called to give an update. I had to call. Even when being processed in, on my initial arrival, after 15 min of waiting I approached the counter to be processed for I was on the verge of missing my next scheduled appointment. When Patrick was my advisor, I never went through a lack of quality care. I hate he is no longer with the company. I go to BMW, because of the luxury care, the luxury brand, and what they stand for. I expected better. Im looking for a different company to service my tires. More

Overall process was smooth and the communication was clear. Blake explained the variations and changes well and was very courteous! clear. Blake explained the variations and changes well and was very courteous! More