Baron BMW

Would not recommend the dealership or service department. Bought a used 2013 Mini Cooper convertible "as is" and within a month of purchase noticed a gap in the passenger window only by taking it to a car wa Bought a used 2013 Mini Cooper convertible "as is" and within a month of purchase noticed a gap in the passenger window only by taking it to a car wash and noticing water coming into the cabin and same day an alert for rear taillight assembly issue. When I bought the car, I addressed concerns for the taillight but was told it was only cosmetic issue and believed it to be true. Called service dept. and was instructed to bring the car in and they would look at it. Took them 6 days to get back about the issues and a cost of $1600 to fix. Talked with sales rep who sold me the car and told him how disappointed and cheated I felt. He spoke with his director and was told they would cover half of the window issue and nothing else. Would not recommend buying from this dealership especially used. More

Buyer Beware. I had a verbal agreement with two salespersons, emails agreeing to terms, and a written term sheet signed by management to purchase a car. A few ho I had a verbal agreement with two salespersons, emails agreeing to terms, and a written term sheet signed by management to purchase a car. A few hours later I was told the car was sold to someone else. They claim this is normal business. Have read several other complaints that others were treated the same way. I have filed a complaint with the Attorney General of Kansas. More

Awesome customer service! If you're dropping off your car for service you can get a ride back home and a ride back to the dealership. Great experience If you're dropping off your car for service you can get a ride back home and a ride back to the dealership. Great experience More

Great service. Complete check of many different parts. Cost of service shown before work was done. Reasonable price. Work was completed while I waited. Complete check of many different parts. Cost of service shown before work was done. Reasonable price. Work was completed while I waited. More

Great staff and Service! Very Easy to Work With! Virgina was our Rep was and She Was Great! Very Easy to Work With! Virgina was our Rep was and She Was Great! More

Young girl that wrote order for car was great. Got a mark on car though Got a mark on car though More

Outstanding experience. Gregg Griswold is the best. He gave us the same model we were interested in to test drive. The ordering process was smooth, the deal he gave us was g Gregg Griswold is the best. He gave us the same model we were interested in to test drive. The ordering process was smooth, the deal he gave us was great, and the delivery went without a hitch. Couldn't be happier. More

Baron BMW Dealership is very professional. I was very pleased with the service I received. No complaints. I was very pleased with the service I received. No complaints. More

Very personable and helpful salesman from test drive through driving away in my car. Staff, building, and process was all very smooth and impressive. Would recommend to anyone through driving away in my car. Staff, building, and process was all very smooth and impressive. Would recommend to anyone More

Excelente customer service and very attentive to all of my needs and concerns about the vehicle I was concedering purchasing. my needs and concerns about the vehicle I was concedering purchasing. More