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Baron BMW

Merriam, KS

4.6
1,845 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,846 reviews

October 03, 2024

Great service. Friendly and quick service. They always take good care of me each time More

by kathystevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 26, 2024 -

Baron BMW responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2024

Working with Dante and Baron BMW was an excellent experience. They were patient, informative and very professional. No high pressure sales tactics here. From walking on to the lot to the final sale More

by Brent.blake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante Dawson
Oct 04, 2024 -

Baron BMW responded

Brent, we're happy you found our staff to be so supportive during your experience here at Baron BMW. Thank you, and have a fantastic day!

October 01, 2024

They did a fantastic job on my car. The service tech even reminded me that I have a free oil change due to the previous owner had purchased it. He was super helpful. I highly recommend More

by Tstidham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 04, 2024 -

Baron BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Baron BMW! Thanks again for the recommendation, and have an amazing day!

September 28, 2024

Terrible follow up. Very disappointed in service I have received on multiple occasions at Baron More

by Hart.lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew, Patrick, etc
Oct 02, 2024 -

Baron BMW responded

We’re sorry to hear about your disappointing experiences and appreciate your feedback. We take customer service seriously and will address your concerns with our team to improve our follow-up. Thank you for bringing this to our attention. Clay Shafer, General Manager cshafer@baronauto.com

September 28, 2024

Patrick was very helpful with arranging a time for the appointment so I minimized my time without a car. More

by Sspade
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Scalet
Oct 02, 2024 -

Baron BMW responded

Hi, we're happy to hear you had such a positive experience with Patrick! Feel free to reach out to us if you need anything. Have a wonderful day.

September 26, 2024

I was impressed with the professionalism of the repair staff. Chasity was a delight to work with. Repairs were pricey, but that was offset by how quickly they repaired my vehicle. Vehicle received Monday, More

by Debp0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chasity
Sep 29, 2024 -

Baron BMW responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2024

Andrew has always been kind and efficient toward me and the services recommended for my bmw. I appreciate the time he takes to explain things and takes excellent care in his job. More people needed like hi More

by CDLyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 28, 2024 -

Baron BMW responded

Hello, we're happy you found Andrew to be so supportive during your experience here at Baron BMW. Feel free to reach out to us if you need anything. Have a wonderful day.

September 25, 2024

Knowledgeable, honest, and friendly team. They provide great service and go out of their way for customers. More

by Khkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 28, 2024 -

Baron BMW responded

Hi, we're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 25, 2024

We bought our car in 2010. It is still running perfectly due to regular service at Baron BMW. Today’s experience with routine service schedule and recalls was completed on tim More

by Mary F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 28, 2024 -

Baron BMW responded

Hi Mary, we're happy to hear you had such a positive experience with Andrew! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2024

The experience was easy and low stress. JT did a great job of working with us and making sure we got what we wanted in a new car. More

by Raistonic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas
Sep 28, 2024 -

Baron BMW responded

Hi, thank you for sharing your positive experience! We look forward to your next visit! Take care!

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