
Baron BMW
Merriam, KS
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The team at Baron BMW are really exceptional. Outstanding customer service, follow up, info sharing and option discussions. Andrew was my consultant today and he was very experienced and once a Outstanding customer service, follow up, info sharing and option discussions. Andrew was my consultant today and he was very experienced and once again, exceptional in all aspects of service. More
Josh Thomas and Jess Wehri were great to work with. They were helpful, patient, and accommodating. I had a very pleasant experience and will be back for my next purchase! They were helpful, patient, and accommodating. I had a very pleasant experience and will be back for my next purchase! More
July 27, 2024 Went to the dealership and had an appointment with sales rep for a trade in and possibly getting a BMW x3 Upon checking in the rep came over and said that he was wrapping up with ano appointment with sales rep for a trade in and possibly getting a BMW x3 Upon checking in the rep came over and said that he was wrapping up with another client. We sat and waited for 30 minutes, during that time no one had the common courtesy to check in and ask if we needed anything while we were waiting. despite having 5 people sitting at the front desk joking around. Where is the common courtesy and respect for client time???? Whats the point of making an appointment, when it is not honored and customer time time is not respected and wasted. Never again will i ever consider going to the dealership to get a new car or a BMW. Even thought we already have one Shame on Baron BMW for not training your sales team or reps on common courtesy and honoring appointments More
Baron is the best. Where else can you go to get the level of service you deserve. Cars cost a lot and keeping them at their best can be costly but don't skimp. Sara did Where else can you go to get the level of service you deserve. Cars cost a lot and keeping them at their best can be costly but don't skimp. Sara did a great job managing the process for me. More
Quality service done quickly and professionally. Joe Tenanty is the absolute best at making it a good experience for the customer - and that keeps bringing customers back to this dealership for ser Joe Tenanty is the absolute best at making it a good experience for the customer - and that keeps bringing customers back to this dealership for service! More