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Baron BMW

Merriam, KS

4.6
1,847 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,847 reviews

August 04, 2024

The sales and service experience at Baron BMW is top tier. Highly recommend—ask for Ryan Bell. More

by tyler.waltz90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bell, Jess Wehri, Eric Frischer
Aug 07, 2024 -

Baron BMW responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2024

The team at Baron BMW are really exceptional. Outstanding customer service, follow up, info sharing and option discussions. Andrew was my consultant today and he was very experienced and once a More

by Terry.calaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 02, 2024 -

Baron BMW responded

Hi Terry, we're happy you found Andrew to be so supportive during your experience here at Baron BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2024

Josh Thomas and Jess Wehri were great to work with. They were helpful, patient, and accommodating. I had a very pleasant experience and will be back for my next purchase! More

by Lauren.Barr13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Thomas
Jul 31, 2024 -

Baron BMW responded

Hi Lauren, we're happy you found our staff to be so supportive during your experience here at Baron BMW. If you have any further questions, please give us a call. We're always happy to help!

July 29, 2024

July 27, 2024 Went to the dealership and had an appointment with sales rep for a trade in and possibly getting a BMW x3 Upon checking in the rep came over and said that he was wrapping up with ano More

by RE
Recommend Dealer
No
Employees Worked With
Ryan Bell
Jul 31, 2024 -

Baron BMW responded

RE, Thank you for your feedback about your recent sales appointment with us, this should not have happened, and I apologize for any inconvenience you faced having to wait for someone to assist you. Your concerns will be shared with our team so that similar situations can be addressed and prevented in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Brandon Shannon Sales Manager bshannon@group1auto.com

July 27, 2024

Didn’t fill up washer fluid…. . didn’t wash and vacuum like they said they would More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Jul 31, 2024 -

Baron BMW responded

JD. Thank you for your feedback about your recent service visit. This should not have happened, and I apologize for any inconvenience you faced concerning the lack of service. Your concerns will be shared with our team so that similar situations can be addressed and prevented in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Joe Hartigan Service Director jhartigan@baronauto.com

July 26, 2024

The Baron BMW dealership has integrity when dealing with customer’s issues and with sales. More

by watchesjohn48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Naegele
Jul 27, 2024 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2024

Baron is the best. Where else can you go to get the level of service you deserve. Cars cost a lot and keeping them at their best can be costly but don't skimp. Sara did More

by bobk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Jul 26, 2024 -

Baron BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Baron BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 23, 2024

Quality service done quickly and professionally. Joe Tenanty is the absolute best at making it a good experience for the customer - and that keeps bringing customers back to this dealership for ser More

by PJCX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Joe Tenanty
Jul 24, 2024 -

Baron BMW responded

Hi, we are very happy Joe Tenanty could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2024

Patrick was great. Attentive to needs of car and what was an immediate need vs an eventual repair. More

by danhoff22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jul 26, 2024 -

Baron BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Patrick here at Baron BMW! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2024

Great place to get a new bmw or certified used bmw. Nice big facility. Great sales staff More

by D_nice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT
Jul 22, 2024 -

Baron BMW responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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