
Baron BMW
Merriam, KS
Filter Reviews by Keyword
By Type
Showing 1,847 reviews
Very personable and helpful salesman from test drive through driving away in my car. Staff, building, and process was all very smooth and impressive. Would recommend to anyone through driving away in my car. Staff, building, and process was all very smooth and impressive. Would recommend to anyone More
I took my car in for a scheduled oil change and the service was great. Andrew explained the timeline when it would be complete and he was on point. service was great. Andrew explained the timeline when it would be complete and he was on point. More
Top rate service. Clean professional facility and staff. This facility wants you to deal with one staff member that member is not always available and other staff mem Clean professional facility and staff. This facility wants you to deal with one staff member that member is not always available and other staff members are hesitant to jump into help. More
Really fantastic. Wonderful Service department. I have been here before and was unhappy - but Ryan was just womderful - this was a wonderful experience. . Wonderful Service department. I have been here before and was unhappy - but Ryan was just womderful - this was a wonderful experience. . More
Scheduled service was on time. Estimates were accurate after making sure my BMW Club membership was listed. Price was reasonable. Performed in a timely manner. Estimates were accurate after making sure my BMW Club membership was listed. Price was reasonable. Performed in a timely manner. More
My dealer, Obel, was awesome. The entire car buying experience awesome. The sales manager, never met him, but we negotiated through Obel. The fact he made some compromise speaks v The entire car buying experience awesome. The sales manager, never met him, but we negotiated through Obel. The fact he made some compromise speaks volumes. Seems like a good dude. Overall, highly recommend Baron BMW. More
Typically I have a decent experience here, nothing wonderful but nothing terrible. Yesterday I went in for an oil change and a recall fix and waited for 4 hours. I have tried to ask for a loaner every wonderful but nothing terrible. Yesterday I went in for an oil change and a recall fix and waited for 4 hours. I have tried to ask for a loaner every time I have had to have work done there and they tell me they can’t. I’m 7 months pregnant and absolutely wasn’t prepared to spend so much time there, therefore didn’t have nearly enough food. I wasn’t given any updates until the 3 hour mark when I was told that they were almost done and it just needed washed. About 30 minutes later, the guy helping me came and told me that they didn’t even have the car put back together. I told them to skip the wash. Insane. I used to have an Audi and to be honest, the service itself is enough to have me go back to them and not buy another BMW. I was offered a loaner every time I had to have anything done. They were incredibly fast, attentive, and knowledgeable. I tried to ask questions about the recommendations made on my car yesterday and the guy helping me couldn’t answer any of my questions. I knew more about my car’s engine than he did. Bummer experience. More