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Baron BMW

Merriam, KS

4.6
1,896 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,896 reviews

July 17, 2024

They gave me exceptional service! . I had a cracked rim with a slow leak and I am leaving out with this vehicle. They ordered Me a rim and made sure it was going to be available the ne More

by Matt Paperi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Jul 18, 2024 -

Baron BMW responded

Hello Matt, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2024

Excellent service as always. Austin is the man and he makes sure my vehicle is in perfect shape. More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 16, 2024 -

Baron BMW responded

Hi Crystal, we are very happy Austin could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2024

Getting a loaner was not possible even though they needed 6 hours on my car. I was not impressed with customer service. More

by Mike A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanner and Zack
Jul 19, 2024 -

Baron BMW responded

Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

July 12, 2024

Andy was great and such good customerservice! !! However as for the repair crew, the back inside panel where my brake light was replaced was missing. I found it unattached thrown in the trunk. I More

by iamontv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 14, 2024 -

Baron BMW responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 08, 2024

Tanner in service was amazing , literally the best service I’ve ever had. Very well spoken, patient and thorough with explaining the issue and what could be done about it. More

by Bbjorseth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
Jul 10, 2024 -

Baron BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tanner at Baron BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

July 06, 2024

Patrick did great work. There was a couple things they missed, but they immediately fixed it without me having to say anything. More

by Indycross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jul 07, 2024 -

Baron BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Baron BMW! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2024

The service department team provides a great experience beginning to end. Justin kept me updated throughout the process. Thank you! More

by EE in KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 23, 2024 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2024

Has friendly, responsive, professional staff. Dealership is clean, easy to navigate and nicely appointed. It was a pleasure to purchase from this dealership. More

by DebbieDolasky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas, Eric Frischer, and Finance Manager
Jun 20, 2024 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

All of their people are reasonable and they make it a simple experience. Service group is great. Luke helped last visit and went out of his way to help. More

by waw25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Jun 19, 2024 -

Baron BMW responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2024

I was passing through and it was close to closing and they got me right in no hesitation. Grade A services More

by amoorecourier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner walker
Jun 19, 2024 -

Baron BMW responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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