
Baron BMW
Merriam, KS
Filter Reviews by Keyword
By Type
Showing 1,836 reviews
My service representative s Patrick who is very attractive and caring. I was in for detail cleaning on my front passenger floor due to the spilled coffee, it wasn’t done the first day and Patrick attractive and caring. I was in for detail cleaning on my front passenger floor due to the spilled coffee, it wasn’t done the first day and Patrick was there to make sure the job was done when I brought the car back next day. More
Great leadership that's knowledgeable and customer friendly beyond belief. They took care of us like we were family. I would highly recommend Baron BMW for all of your BMW services. Our vehicle was or friendly beyond belief. They took care of us like we were family. I would highly recommend Baron BMW for all of your BMW services. Our vehicle was originally purchased at Baron BMW, and it has been serviced there ever since. We've had nothing but great service every step of the way, from the service advisors, the service manager, to the experienced service techs. Thank you so very much to an amazing dealership and service department team. More
Vehicle drop off is fast and easy. The waiting area is comfortable. And they keep me posted on the progress of my vehicle. Everyone is welcoming, and ready to help me. The waiting area is comfortable. And they keep me posted on the progress of my vehicle. Everyone is welcoming, and ready to help me. More
Got good service at a fair price. Luke was great with communicating clearly and effectively with me throughout the process My valve cover was replaced in 1.5 days and the costs were Luke was great with communicating clearly and effectively with me throughout the process My valve cover was replaced in 1.5 days and the costs were very reasonable. I will definitely plan to use Baron BMW for service needs on my 535i going forward. Thanks so much for all the help and support. Justin Barker 913.486.1661 More
Andrew was my advisor. He was very professional. He called me by name told me what they were going to do and how long it would take. He texted me when it was done explaine He was very professional. He called me by name told me what they were going to do and how long it would take. He texted me when it was done explained what they did . He told me if I had a problem call him. He is a great employee. More
Customer service was excellent. The service rep Tanner kept me informed of what the mechanic had diagnosed concerning my problem. Also, I arrived about 10 minutes after closing to p The service rep Tanner kept me informed of what the mechanic had diagnosed concerning my problem. Also, I arrived about 10 minutes after closing to pick up my car and Tanner stayed late until I arrived. My problem was resolved and overall a very good experience. More