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Baron BMW

Merriam, KS

Overview
Reviews
4.6
1,836 Reviews
Call Dealership (913) 722-5100
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9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,836 reviews

February 27, 2024

I have had multiple appointments with Justin, my service advisor, and he has always been very professional and helpful in providing service recommendations. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin.
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Feb 29, 2024 -

Baron BMW responded

Thank you for sharing your positive experience with Justin, your service advisor! It's great to hear that he has consistently provided professional and helpful service recommendations during your appointments. We appreciate your business and look forward to continuing to provide excellent service for your vehicle! Safe travels!

February 27, 2024

Service was great. Luke was kind, attentive, and gave accurate information. My car looks and feels great More

by Jculley34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke johnson
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Feb 27, 2024 -

Baron BMW responded

We're thrilled to hear that you had a great service experience and that Luke was kind, attentive, and provided accurate information. It's wonderful that your car looks and feels great. Thank you for sharing your positive feedback. We look forward to serving you again in the future!

February 26, 2024

Very skilled technicians and very attentive service team! Highly pleased with my recent service and will definitely be back. More

by Lharsh77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Feb 28, 2024 -

Baron BMW responded

It's fantastic to hear that you had a positive experience with skilled technicians and an attentive service team during your recent visit. Customer satisfaction is a priority, and it's great to know that you are highly pleased with the service. Your feedback is valued, and the team looks forward to welcoming you back for any future service needs!

February 24, 2024

Baron BMW is a GREAT place to buy a vehicle and they have more than just BMW's and MiniCoopers! Pierce showed us the vehicle we wanted and started the process the night before on the phone plus he got us wha More

by HRSCRZYGRL69J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierce and Jess, they are wonderful!!!
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Mar 02, 2024 -

Baron BMW responded

We're thrilled to hear about your positive experience at Baron BMW! It's fantastic that Pierce provided excellent service, even initiating the process over the phone the night before, and securing a fair value for your trade-in. Jess in financing ensured a smooth process, and you left with a reasonable loan, extra warranties, and the desired vehicle. We appreciate your recommendation and are delighted that you found Baron BMW to be quick, simple, and super friendly. We look forward to serving you and your friends again in the future!

February 23, 2024

The most comfortable I have ever felt in a car dealership from the time I drove up until I drove away in my new car. More

by Chefrobert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crissean
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Feb 26, 2024 -

Baron BMW responded

It's wonderful to hear that you felt comfortable throughout your entire experience at the car dealership, from the moment you drove up until driving away in your new car. Creating a comfortable and positive atmosphere is important, and we're glad to have provided that for you. We appreciate your positive comments and thank you for choosing us! Safe travels in your new car!

February 23, 2024

Patrick took charge and walked the damage repair through my insurance carrier. When the carrier shorted the claim he resolved it. After my approval the repair was quite. More

by Stephen Klein
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Feb 27, 2024 -

Baron BMW responded

We're glad to hear that Patrick took charge and effectively managed the damage repair process through your insurance carrier. Resolving issues and ensuring a smooth repair experience are important aspects of our service, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again!

February 21, 2024

The service and the appearance was truly outstanding. I would recommend this dealership to any prospective buyer More

by reggieminton22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Feb 24, 2024 -

Baron BMW responded

Thank you for your positive feedback! We're delighted to hear that both our service and appearance at our dealership were outstanding. Your recommendation to prospective buyers is greatly appreciated. We appreciate your recommendation and your business!

February 21, 2024

I had my car serviced at Baron BMW today and I had a great experience. I scheduled my appointment online and it was very easy. I was greeted by Robert upon entering the service bay and he was very wel More

by BMW Driver 4 Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and Patrick
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Feb 24, 2024 -

Baron BMW responded

Thank you for sharing your positive service experience at Baron BMW! It's great to hear that scheduling your appointment online was easy and that you had a welcoming and professional greeting from Robert. We're glad Patrick, your service advisor, was friendly and thorough in addressing your car's needs. The efficiency of the service crew, including the inspection, oil change, and additional checks like the key fob battery replacement, is fantastic. It's also wonderful that the car wash left your car looking like new. We appreciate your feedback. Thank you for choosing Baron BMW!

February 20, 2024

They are efficient, courtesy, a d easy to work with. You get a full explanation before they do the work. More

by Sleprmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Feb 24, 2024 -

Baron BMW responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 20, 2024

Great dealership! I've got 2 BMWs in my garage, both from them. Couldn't be happier! More

by dfergusonncy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT is my Client Advisor and Zach is my Service Manager
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Feb 24, 2024 -

Baron BMW responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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