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Baron BMW

Merriam, KS

Overview
Reviews
4.6
1,834 Reviews
Call Dealership (913) 722-5100
View Awards

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,834 reviews

December 23, 2023

It is always very clean and efficient. My service tech went above and beyond to help me. More

by jgorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Dec 27, 2023 -

Baron BMW responded

We are thrilled to hear that your service tech went above and beyond to help you! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 21, 2023

2022 X5M with less than 20k mileage at dealership for routine maintenance and for parking sensor msg. No loaner only ride share offered . My car was there for 3 days vs 1- very inconvenient and I had t More

by Bmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick
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Jan 10, 2024 -

Baron BMW responded

Thank you for your review. We will pass along your feedback to BMW.

December 15, 2023

Justin did really great job handling service with my car and took care of me More

by kristapskalita5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirk
Report | Print
Dec 19, 2023 -

Baron BMW responded

It's fantastic to hear that you had a great experience and that Justin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Great friendly service. So far they have taken good care of me and my car! More

by Krett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Dec 15, 2023 -

Baron BMW responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

My service manager Patrick was professional, courteous and knowledgeable. The repair was timely abd effective More

by rlamkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Dec 13, 2023 -

Baron BMW responded

That's wonderful to hear about your positive experience at Baron BMW with service manager Patrick! Having a professional, courteous, and knowledgeable service manager can enhance the service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

The service department is excellent, my car was done early and their was clear communication at every step. More

by Kathryn1901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Dec 12, 2023 -

Baron BMW responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

We brought our BMW 740IL for an oil change. We waited for the car to be finished, and it was not a very long time at all. Thank you for a very friendly and professional job. We will always dep More

by johnnancymorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Invoice #653122
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Dec 01, 2023 -

Baron BMW responded

We are thrilled to hear that you had a friendly and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 24, 2023

Tanner was great … but the junk fees must go. I should not be charged for “shop fees” More

by Lwhardwick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Dec 06, 2023 -

Baron BMW responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

November 18, 2023

Patrick in the service department was very helpful! He is a 5 star person! Friendly, polite, excellent customer service. More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick and service techs
Report | Print
Nov 21, 2023 -

Baron BMW responded

It's fantastic to hear that you had a great experience and that Patrick provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Very pleased with the entire process sales service and finance. I will definitely be a return customer. More

by ekelter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas
Report | Print
Nov 16, 2023 -

Baron BMW responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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