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Baron BMW

Merriam, KS

Overview
Reviews
4.6
1,834 Reviews
Call Dealership (913) 722-5100
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9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,834 reviews

November 14, 2023

Our Dealer rep (Dante) was EXCELLENT! Very engaging & collaborative… great representative for BMW and Baron! More

by Doug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante
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Nov 16, 2023 -

Baron BMW responded

It's fantastic to hear that you had a great experience and that Dante provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

I was helped by Patrick Scaletty and Austin Dixon I had brought in both of my vehicles and I received very professional experience I will return in the future I feel I'm in good hands thank you More

by dwilson453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Dixon and Patrick Scaletty
Report | Print
Nov 15, 2023 -

Baron BMW responded

It's wonderful that Patrick and Austin provided such a professional experience while assisting you with both of your vehicles. Feeling confident in the service you receive can build trust for future visits. We appreciate your business. We look forward to assisting you in the future.

November 12, 2023

They offer great service and are very pleasant to work with. My car came in with a check engine light on and they were able to get me a quote and have it fixed all within the same day. Would definitely re More

by btkiller09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
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Nov 15, 2023 -

Baron BMW responded

We are glad to hear that Baron BMW provided a seamless and efficient service experience for you! Addressing a check engine light and resolving it within the same day is impressive. Having someone like Luke who's reliable for service needs adds a lot of value. We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

Great customer service! Just moved to the area and there were two BMW dealerships to choose from. I called the other one and after about 3 minutes speaking with the CSR, I r More

by davidcisom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Nov 11, 2023 -

Baron BMW responded

Hallelujah indeed! 🌟 We're thrilled you chose Baron and experienced great customer service. Welcome to the area! If you ever need anything else or have questions, we're here for you. Happy driving! 🚗😊

November 10, 2023

Joe in service is amazing. He always provides excellent customer service, and communicates very well while my car is there. However, what has happened to the experience in buy More

by 750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Nov 14, 2023 -

Baron BMW responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

November 07, 2023

Just not happy that I took my car there to be fixed and spent $2100 and they couldn’t get the sunroof cover closed. I didn’t bring it in that way. I understand that to clean the drain that they have to More

by Mkprice36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lukas
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November 06, 2023

Excellent customer Service from the phone person to Luke, my manager. The building is spotless. More

by Ltdkisker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Nov 08, 2023 -

Baron BMW responded

It's fantastic to hear that you had an excellent experience and that Luke provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 06, 2023

Excellent transaction Committed and knowledgeable salesperson Ryan is an asset The dealership went above expectations More

by JSINGHY@GMAIL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bell
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Nov 08, 2023 -

Baron BMW responded

Congratulations on your new vehicle! We are thrilled that Ryan provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 06, 2023

Quick and easy service. Communicative, helpful and great advise. My regular spot to service my bmw More

by SasankP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Kenyon
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Nov 08, 2023 -

Baron BMW responded

We are thrilled to hear that you had a quick and easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

Everone was very professional, polite and attentive to my needs. Both the service manager and the mechanic went out of their way to make sure that I was satisfied and that all of my needs were taken care of More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shogbamimu and Austin
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Nov 07, 2023 -

Baron BMW responded

We are thrilled to hear that you had a professional and polite experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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