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Baron BMW

Merriam, KS

Overview
Reviews
4.6
1,850 Reviews
Call Dealership (913) 722-5100
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9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,850 reviews

December 11, 2023

My service manager Patrick was professional, courteous and knowledgeable. The repair was timely abd effective More

by rlamkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Dec 13, 2023 -

Baron BMW responded

That's wonderful to hear about your positive experience at Baron BMW with service manager Patrick! Having a professional, courteous, and knowledgeable service manager can enhance the service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

The service department is excellent, my car was done early and their was clear communication at every step. More

by Kathryn1901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Dec 12, 2023 -

Baron BMW responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

We brought our BMW 740IL for an oil change. We waited for the car to be finished, and it was not a very long time at all. Thank you for a very friendly and professional job. We will always dep More

by johnnancymorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Invoice #653122
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Dec 01, 2023 -

Baron BMW responded

We are thrilled to hear that you had a friendly and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 24, 2023

Tanner was great … but the junk fees must go. I should not be charged for “shop fees” More

by Lwhardwick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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Dec 06, 2023 -

Baron BMW responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

November 18, 2023

Patrick in the service department was very helpful! He is a 5 star person! Friendly, polite, excellent customer service. More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick and service techs
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Nov 21, 2023 -

Baron BMW responded

It's fantastic to hear that you had a great experience and that Patrick provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Very pleased with the entire process sales service and finance. I will definitely be a return customer. More

by ekelter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas
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Nov 16, 2023 -

Baron BMW responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Our Dealer rep (Dante) was EXCELLENT! Very engaging & collaborative… great representative for BMW and Baron! More

by Doug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante
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Nov 16, 2023 -

Baron BMW responded

It's fantastic to hear that you had a great experience and that Dante provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

I was helped by Patrick Scaletty and Austin Dixon I had brought in both of my vehicles and I received very professional experience I will return in the future I feel I'm in good hands thank you More

by dwilson453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Dixon and Patrick Scaletty
Report | Print
Nov 15, 2023 -

Baron BMW responded

It's wonderful that Patrick and Austin provided such a professional experience while assisting you with both of your vehicles. Feeling confident in the service you receive can build trust for future visits. We appreciate your business. We look forward to assisting you in the future.

November 12, 2023

They offer great service and are very pleasant to work with. My car came in with a check engine light on and they were able to get me a quote and have it fixed all within the same day. Would definitely re More

by btkiller09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
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Nov 15, 2023 -

Baron BMW responded

We are glad to hear that Baron BMW provided a seamless and efficient service experience for you! Addressing a check engine light and resolving it within the same day is impressive. Having someone like Luke who's reliable for service needs adds a lot of value. We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

Great customer service! Just moved to the area and there were two BMW dealerships to choose from. I called the other one and after about 3 minutes speaking with the CSR, I r More

by davidcisom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Nov 11, 2023 -

Baron BMW responded

Hallelujah indeed! 🌟 We're thrilled you chose Baron and experienced great customer service. Welcome to the area! If you ever need anything else or have questions, we're here for you. Happy driving! 🚗😊

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