
Baron BMW
Merriam, KS
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I called and spoke to Ryan Bell about a preowned BMW on their lot. After what was initially a good conversation, he said he would get some additional information for me and text it to me. He told me they w their lot. After what was initially a good conversation, he said he would get some additional information for me and text it to me. He told me they would not discuss final price or take a deposit on the vehicle until it was done in their shop. 30 minutes later he sends me some additional information on the car (shop report, etc) and I asked a follow up question. Two hours later he finally messaged me back stating “Correct. But unfortunately is is getting sold at the moment and no longer available.” So you won’t take my deposit before it’s done in your shop, but you will go ahead and sell the vehicle to someone else? Bad business practices at this dealer. Say no to Baron BMW, and say no to Ryan Bell. More
I’ve purchased many cars over my nearly 50 years of driving and it was probably the best buying experience to date and was 500 miles away from home. driving and it was probably the best buying experience to date and was 500 miles away from home. More
I did not have an appointment but I was greeted soon after I arrived and was told they would work me in. Quickly they worked up an estimate for work to be done. Unfortunately I wasn’t up to laying out $ after I arrived and was told they would work me in. Quickly they worked up an estimate for work to be done. Unfortunately I wasn’t up to laying out $1700 for a window gasket, but I appreciate their time. More
Very friendly, professional and knowledgeable staff. They go out of their way to accommodate you while your car is being serviced or repaired and are very thorough with their inspections and keep you w They go out of their way to accommodate you while your car is being serviced or repaired and are very thorough with their inspections and keep you well informed during the entire process. Highly recommend this dealership. Throughout my very long journey as a BMW owner, and I've owned too many to count, only once was my expectation no exceeded. Guff then a 4.9 out of 5. More
Another wonderful shopping experience. Much anticipated special order arrived!!!! JT made the building experience easy and understandable. The real thing is even better. So excited to g Much anticipated special order arrived!!!! JT made the building experience easy and understandable. The real thing is even better. So excited to get a few miles on it!!!! Jess made the financing side of the transaction easy, except for all the signitures required.... More
Expensive, as expected for BMW, but over the years I’ve always gotten great service from Baron. Tanner was very attentive to the things I needed while getting my car fixed. always gotten great service from Baron. Tanner was very attentive to the things I needed while getting my car fixed. More
Excellent CS. Crissean Williams was very knowledgeable and respectful of my time. Reggie ( Finance manager) had all paperwork in order and ready to go. Crissean Williams was very knowledgeable and respectful of my time. Reggie ( Finance manager) had all paperwork in order and ready to go. More