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Baron BMW

Merriam, KS

Overview
Reviews
4.6
1,850 Reviews
Call Dealership (913) 722-5100
View Awards

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,850 reviews

November 10, 2023

Joe in service is amazing. He always provides excellent customer service, and communicates very well while my car is there. However, what has happened to the experience in buy More

by 750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Nov 14, 2023 -

Baron BMW responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

November 07, 2023

Just not happy that I took my car there to be fixed and spent $2100 and they couldn’t get the sunroof cover closed. I didn’t bring it in that way. I understand that to clean the drain that they have to More

by Mkprice36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lukas
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November 06, 2023

Excellent customer Service from the phone person to Luke, my manager. The building is spotless. More

by Ltdkisker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Nov 08, 2023 -

Baron BMW responded

It's fantastic to hear that you had an excellent experience and that Luke provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 06, 2023

Excellent transaction Committed and knowledgeable salesperson Ryan is an asset The dealership went above expectations More

by JSINGHY@GMAIL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bell
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Nov 08, 2023 -

Baron BMW responded

Congratulations on your new vehicle! We are thrilled that Ryan provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 06, 2023

Quick and easy service. Communicative, helpful and great advise. My regular spot to service my bmw More

by SasankP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Kenyon
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Nov 08, 2023 -

Baron BMW responded

We are thrilled to hear that you had a quick and easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

Everone was very professional, polite and attentive to my needs. Both the service manager and the mechanic went out of their way to make sure that I was satisfied and that all of my needs were taken care of More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shogbamimu and Austin
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Nov 07, 2023 -

Baron BMW responded

We are thrilled to hear that you had a professional and polite experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

I was able to get in quickly. They were very accommodating to my time and schedule. Great price for the service. More

by jsgibbs1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Nov 02, 2023 -

Baron BMW responded

It's great to hear that you were able to get in quickly and that Baron BMW was accommodating to your time and schedule. Additionally, receiving a great price for the service is a positive aspect of the experience. Your positive feedback is much appreciated!

October 25, 2023

Collin helped me out. Way better customer service. He listen. No pressure. Got me in and out within an hour. More

by voodoochild2k9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
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Oct 31, 2023 -

Baron BMW responded

It's great to hear that Collin provided you with excellent customer service, attentive listening, and a quick and efficient experience at Baron BMW. Customer service is an important aspect of any business, and it sounds like you had a positive interaction. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 24, 2023

The process was seamless with zero hassle. Nick Bozinos was very professional and knowledgeable in all aspects of the car buying process. I highly recommend Baron and Nick in your vehicle buyi More

by Warrick Hightower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Bozinos
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Nov 04, 2023 -

Baron BMW responded

It's wonderful to hear that your car-buying process with Baron BMW and Nick was seamless and hassle-free. Having a professional and knowledgeable salesperson can make a significant difference in the overall experience. Thank you for your recommendation. Enjoy your new vehicle and happy driving!

October 20, 2023

Everything was good today. Just got oil changed and went well. Justin was pleasant to work with. More

by beckymclain
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirk
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Oct 24, 2023 -

Baron BMW responded

We are glad to hear that everything went well during your oil change and that Justin was pleasant to work with. Smooth and positive experiences like this can make vehicle maintenance hassle-free. We appreciate your business. We look forward to assisting you in the future.

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