Baron BMW

Collin was a great service advisor. He made sure what really needed to be done was addressed in a timely manner. He made sure what really needed to be done was addressed in a timely manner. More

Justin did a great job, very professional. No issues with the process, would recommend to anyone No issues with the process, would recommend to anyone More

Helpful and courteous staff. Thorough explanation of repairs needed and associated charges. Updates given on time estimate for car to be done. Nice waiting area. Thorough explanation of repairs needed and associated charges. Updates given on time estimate for car to be done. Nice waiting area. More

Justin at Baron was great and served all my BMW needs. Great service and very professional. Great service and very professional. More

Friendly and very transparent about your service needs. Easy to deL with and only repair what is needed. Easy to deL with and only repair what is needed. More

I was incorrectly told that my brake fluids needed to be replaced. However they were not due for replacement for another 4-5 months. I know this because the services that were performed were not properly lo replaced. However they were not due for replacement for another 4-5 months. I know this because the services that were performed were not properly logged in the car's computer under the service section so I could still see the old recommendations. This is the second time that my car's computer was not updated after receiving service. I even explicitly asked multiple times, once on drop off and again on pick up, for the Service Rep to check that my car's computer was updated and yet it was not completed. More

Lost my keys and took them two days to arrange for new key and then service the car. What a mess key and then service the car. What a mess More

Very nice waiting area. Took about as long as I expected. Collin was very helpful. Took about as long as I expected. Collin was very helpful. More

I called and spoke to Ryan Bell about a preowned BMW on their lot. After what was initially a good conversation, he said he would get some additional information for me and text it to me. He told me they w their lot. After what was initially a good conversation, he said he would get some additional information for me and text it to me. He told me they would not discuss final price or take a deposit on the vehicle until it was done in their shop. 30 minutes later he sends me some additional information on the car (shop report, etc) and I asked a follow up question. Two hours later he finally messaged me back stating “Correct. But unfortunately is is getting sold at the moment and no longer available.” So you won’t take my deposit before it’s done in your shop, but you will go ahead and sell the vehicle to someone else? Bad business practices at this dealer. Say no to Baron BMW, and say no to Ryan Bell. More

I’ve purchased many cars over my nearly 50 years of driving and it was probably the best buying experience to date and was 500 miles away from home. driving and it was probably the best buying experience to date and was 500 miles away from home. More