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Baron BMW

Merriam, KS

4.6
1,834 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,834 reviews

September 01, 2021

Everyone was extremely knowledgeable and eager to please. They answered all my questions and helped me through the process. I might also note that they were clean cut, dressed well and well groomed. The whol More

by Julievonfeldt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ and Jess the finance guy
Sep 03, 2021 -

Baron BMW responded

Thank you for your kind words for our team! We are thrilled that we provided you with an enjoyable experience. Thank you for your business and look forward to your next visit!

September 01, 2021

A very pleasant and easy experience. Satisfied with time spent, customer service and state of the facilities and the vehicle purchased. Would shop here again. More

by Ndav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Comstock
Sep 03, 2021 -

Baron BMW responded

Thank you! We are thrilled that you had a great car buying experience!

September 01, 2021

My salesman was Matt. He was excellent. He was patient. And went out of his way to make sure I got my rental back and got my car picked up. He was genuine and kind. I highly recommend him. More

by abeisel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coles
Sep 03, 2021 -

Baron BMW responded

Thank you for your kind words! We are so glad Matt provided you with an excellent experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!

September 01, 2021

The salesperson Crissean was patient and very helpful with choosing the beat vehicle for my needs. Great place to pick when purchasing your next car or suv. More

by achiasc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crissean
Sep 03, 2021 -

Baron BMW responded

Thank you for your kind words for Crissean, we appreciate it! We are very happy to hear that we were able to provide you with a great car buying experience! Thank you for the recommendation!

August 31, 2021

Chelsea is wonderful to work with. She took my concerns seriously and provided the right service quickly at a fair price. I’m very happy with the service I received today at Baron. More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
Aug 31, 2021 -

Rob responded

Definitely will consider Baron my first choice for future service on my BMW

August 31, 2021

Went in for a $49.99 oil change & left with a $1,250 bill. They “found” a oil leak & showed me a couple of pictures. I pointed out that those were stock xxxxxxnot of my car. Any way, I felt like I was More

by dmgroves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chelsea
Sep 03, 2021 -

Baron BMW responded

Thank you for your feedback about your service experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Greg Shaw Service Manager gshaw@baronauto.com

August 30, 2021

Joshua was helpful, friendly and accessible. He helped us build a great SUV and kept us up to date on its arrival. This was the easiest lease experience we’ve had! More

by Leigh Rode
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas
Aug 31, 2021 -

Baron BMW responded

Thank you, Leigh, for your kind words for Joshua! We thank you for your business and look forward to your next visit!

August 30, 2021

John and Tyler were great to work with on my latest BMW purchase. I’ve been very pleased with the vehicle and the service I received through the buying process. I will definitely recommend Baron BMW to o More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Naegele
Aug 31, 2021 -

Baron BMW responded

Thank you, Phil, for your kind words for John and Tyler! We thank you for your business and look forward to your next visit!

August 29, 2021

They tried to take advantage in price with my wife as she doesn’t know much about cars and was taking my car in for me. I will never come back. More

by Dillon Blain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chelsea
Aug 31, 2021 -

Baron BMW responded

Thank you for your feedback about your wife's experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Greg Shaw Service Manager gshaw@baronauto.com

August 28, 2021

Ryan was polite and quick. Even at the end of the day he kept his composure under pressure from multiple clients. The facility was clean and we'll kept. More

by Jamey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 31, 2021 -

Baron BMW responded

Thank you, Jamey, for your kind words for Ryan! We thank you for your business and look forward to your next visit!

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