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Baron BMW

Merriam, KS

4.6
1,932 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,932 reviews

August 06, 2025

Thank you for the service today. Blake did a great job keeping me informed while I waited. More

by Howardallenhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Aug 07, 2025 -

Baron BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 06, 2025

My service experience was excellent. My service advisor. Matt was responsive and explained my options. Very nice waiting area. More

by Tschult
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Canno
Aug 07, 2025 -

Baron BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Baron BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2025

Baron service got me in the day I called to schedule. Arrived early but Blake took care of me right away. Good communication about progress including text messaging back and forth. In addition to the oil More

by Uncle Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Aug 09, 2025 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2025

Very happy with the total experience so far with this dealer. Salesman Ryan was great and Clinton, my service advisor was top notch. Highly recommend them all. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton, Ryan
Aug 09, 2025 -

Baron BMW responded

Hello Joe, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2025

Service writer was awesome! I was informed of what work to be preformed to car. Also updated until I left. Waiting room cold use an update. Merch not stocked very well, More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Davis
Aug 09, 2025 -

Baron BMW responded

Thank you for sharing your experience with us! We're so glad our service writer provided a great experience and kept you updated throughout the process. We appreciate your feedback about the waiting room and merch and will definitely take it into consideration for future improvements. See you next time!

August 04, 2025

Great service at Baron. The people are even better. Highly recommend as they have a very efficient process. The tech videos were fantastic as well as you knew exactly what t More

by BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Aug 04, 2025 -

Baron BMW responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2025

Long time customer. Always pleased with the service and professional attitude of everyone at the dealership. More

by Torgotronic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Robert
Aug 06, 2025 -

Baron BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 01, 2025

I do not recommend purchasing a car from this dealership. The sales representative I worked with was inexperienced, did not communicate well and the buying process was difficult even though I paid cash. More

by saudermark
Purchase Time
Recommend Dealer
No
Employees Worked With
Landen Miller, Reggie Miller & Brandon Shannon
Aug 04, 2025 -

Baron BMW responded

We are sorry to hear you were unhappy with your transaction. We go to extra lengths to protect our clients due to fraud, especially on out of state purchases. We apologize for any inconvenience this caused but hope you understand it’s to protect everyone involved. We hope you enjoy the vehicle and appreciate you choosing Baron for you purchase. Please do not hesitate to reach out again if we can assist further.  Thank you Clay Shafer General Manager cshafer@Group1Auto.com 913-722-5100

August 01, 2025

Great service always for the sales department and the service department. Very friendly and always willing to do the best they can for you. More

by Kates1818
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierce
Aug 03, 2025 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 31, 2025

The customer service representative I had did an excellent job! Very professional and good feedback More

by 58beverett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Caldwe
Aug 01, 2025 -

Baron BMW responded

Hello, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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