Baron BMW

Luxury/1-year old used car sold without disclosing missing key fob until AFTER the transaction and I was leaving. Dealer unwilling to help! Disappointed! missing key fob until AFTER the transaction and I was leaving. Dealer unwilling to help! Disappointed! More

Ryan kept me posted on all the recommendations and took care of my requests immediately, very helpful and friendly service! Greatly appreciate your support, thanks care of my requests immediately, very helpful and friendly service! Greatly appreciate your support, thanks More

Everyone is always pleasant. I enjoy the door service upon arrival. Also if service is expensive, they will look for discount opportunities to apply and assist upon arrival. Also if service is expensive, they will look for discount opportunities to apply and assist More

Travis was great. Explained everything in detail. I felt taken care of listened to when I expressed my concerns over my car. I will be back. taken care of listened to when I expressed my concerns over my car. I will be back. More

Veteran friendly service with a quick turn around. Scott did a great job of keeping me in the loop so that there were no surprises at checkout time. did a great job of keeping me in the loop so that there were no surprises at checkout time. More

Travis is very professional and has been more then amazing!!! And has addressed my service needs in a timely fashion. It’s very refreshing to receive this type of service! amazing!!! And has addressed my service needs in a timely fashion. It’s very refreshing to receive this type of service! More

Great service! Easy communication to set up appt and to follow up via text after. I would do more of these surveys if the 25 word wasn’t a requirement! 😀 follow up via text after. I would do more of these surveys if the 25 word wasn’t a requirement! 😀 More

Excellent service for this latest job. I have been a satisfied customer for 15 years. Always an excellent job. I recommend this dealership highly for anyone. satisfied customer for 15 years. Always an excellent job. I recommend this dealership highly for anyone. More

Responsive to un-scheduled service requests. Good follow-up with phone messaging. Friendly and efficient Customer Service agents - managing workload with emphasis on positive interactions with custo follow-up with phone messaging. Friendly and efficient Customer Service agents - managing workload with emphasis on positive interactions with customers. More

I enjoyed working with Travis today. He was courteous, answered my questions, helped me in any way needed, and was able to have a great conversation with him! I'd prefer to work him again next time I am t answered my questions, helped me in any way needed, and was able to have a great conversation with him! I'd prefer to work him again next time I am there for service. More