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Baron BMW

Merriam, KS

4.6
1,860 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,860 reviews

July 19, 2021

Easy buying process from start to finish. Fair trade in price and got the car to meet very quickly which was important due to my busy schedule More

by James.carlson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 22, 2021 -

Baron BMW responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

July 19, 2021

This was my first service. It went well and met my expectations. Staff was friendly and when I asked them to check an issue after the fact they did and fixed it. More

by mkz2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 22, 2021 -

Baron BMW responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Have a great day!

July 18, 2021

Great service advisor, Jason, took extra time and effort to help me with my car and questions I had About how it works. Walked through several steps with me More

by mrflouer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 22, 2021 -

Baron BMW responded

Thank you, for the positive review. We're glad that Jason provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

July 17, 2021

The dealership Mr. Jason is very courteous very fast in Figuring out what’s wrong with your BMW and the pricing is pretty accurate. I would recommend anybody going there who owns a BMW. More

by Kberry526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Darnley
Jul 22, 2021 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable service experience! We will be sure to pass your feedback to Jason!

July 16, 2021

Excellent Service! Great Service! I appreciate the great service provided by Manager Eli Hollway as he made the sale possible. His great communication is a plus. He is an asset to the dealership. More

by Mopar1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Hollaway & Juliuss
Jul 22, 2021 -

Baron BMW responded

Thanks for the kind and thoughtful review, we really appreciate your business! We will be sure to pass your kind words to Eli and Juliuss!

July 15, 2021

Best service ever, everyone was super friendly and I couldn’t have asked for a better car buying experience, Val Reggie and nick were the dream team More

by bimm3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val
Jul 26, 2021 -

Baron BMW responded

Thank you for your kind words! We'll be happy to pass your positive feedback to Val and Nick. We thank you for your business and look forward to your next visit!

July 15, 2021

My experience with Baron BMW was a mixed bag - there were both excellent aspects and significant annoyances with the purchase process. First, I originally had no real intention of buying a BMW, but I stoppe More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Branson
Aug 10, 2021 -

Baron BMW responded

Thank you for your feedback about your recent car buying experience being frustrating and that your questions about the vehicle were not answered because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Eli Holloway General Sales Manager eholloway@baronauto.com

July 15, 2021

Baron BMW serviced my car today; took a little bit longer than I thought, but ended up visiting with the staff while I waited which made the time pass quicker. More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 26, 2021 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 15, 2021

Gregg Griswold did a great job! He was very detailed in his presentation of the vehicle at delivery. He definitely provided 1st class service. We would recommend others to Gregg. More

by ealsbrooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Griswold
Jul 26, 2021 -

Baron BMW responded

Thank you for your kind words! We'll be happy to pass your positive feedback to Gregg. We thank you for your business and look forward to your next visit!

July 14, 2021

Barron always makes it easy to get my car maintenance done. They have friendly and efficient staff and are great to work with. Always satisfied. More

by tg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Danley
Jul 14, 2021 -

Baron BMW responded

Thank you, for the positive review. We're glad that our team provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

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