Back

Baron BMW

Merriam, KS

4.6
1,860 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

Directions

By Type

Showing 1,860 reviews

July 10, 2021

Jason is great to work with. Great service. I have 3 vehicles and have taken them all to Baron BMW. Great work. Thank you very much. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Danley
Jul 14, 2021 -

Baron BMW responded

Thank you for your kind words! We'll be happy to pass your positive feedback to Jason. We thank you for your business and look forward to your next visit!

July 09, 2021

I’m new to this dealership but my first two visits have been very friendly and professional. I also appreciate the promptness of my appointment and completing the service so I can be on my way. The staff i More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t recall his name. Sorry
Jul 14, 2021 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

July 08, 2021

Superb and consistent customer service.The Service Superb and consistent customer service. The Service Technicians always demonstrates superior diagnostic and or repair skills. I recommend all BMW/Mi More

by ndmo211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 08, 2021 -

Baron BMW responded

Thank you, for the positive review. We're glad that we provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

July 08, 2021

John the new car information rep was phenomenal as was Jess the finance manager. I was in and out fast no back and forth negotiations. Very relaxed professional environment More

by Sdotcarlisle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Naegle and Jess in finance
Jul 14, 2021 -

Baron BMW responded

Thank you for your kind words! We'll be happy to pass your positive feedback to John. We thank you for your business and look forward to your next visit!

July 07, 2021

Great customer service and I liked the idea that staff wore mask great job guys keep up the good work. I would recommend Barron BMW More

by Ward22670
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 08, 2021 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

July 07, 2021

First time having work done on my car. All smooth process and everyone was very nice. All the little touches make a big difference: free beverage, complimentary Uber ride to work, clean car upon pick up, etc More

by tacyclist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 08, 2021 -

Baron BMW responded

Thank you, for the positive review. We're glad that our team provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

July 06, 2021

One of the best dealers in the Kansas City area! Always welcoming you with smiles and are always ready to help you with whatever you or your car needs! More

by MarquanB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
Jul 06, 2021 -

Baron BMW responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

July 06, 2021

Loved our experience at Baron. Santiago was so kind and patient and wasn't in our face about buying. He let us stew on this big purchase and in the end we with with Baron because of it and their amazing Mi More

by Ltaylorteach13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago and Jess
Jul 08, 2021 -

Baron BMW responded

Thank you for your kind words! We'll be happy to pass your positive feedback to Santiago and Jess. We thank you for your business and look forward to your next visit!

July 06, 2021

Overcharge and under preform. This is by not like me to take time to write a review. But I felt that this experience was bad enough. More

by SM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chelsea Kester
Jul 08, 2021 -

Baron BMW responded

Thank you for your feedback. I apologize for your service experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Greg Shaw Service Manager gshaw@baronauto.com

July 06, 2021

Great visit I really enjoyed the service everyone was friendly really speedy and quick great experience More

by woodard.alvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BoB
Jul 07, 2021 -

Baron BMW responded

We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

...
63
...