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Baron BMW

Merriam, KS

4.6
1,834 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,834 reviews

June 22, 2021

Great experience.The service manager went out of the way & did an excellent job.Communicated well & overall did a great job.I would recommend it. More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 22, 2021 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

June 22, 2021

Marwan was excellent and the staff overall was very attentive and full of energy. You definitely give better customer service than BMW of Hawaii. and that speaks volumes on its own. The commission stru More

by Freaksinhound
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marwan
Jun 23, 2021 -

Baron BMW responded

Thank you for your kind words for Marwan, we appreciate it! We are very happy to hear that we were able to provide you with great customer service!

June 22, 2021

Travis is patient, communicative, understanding, knowledgeable, nice, professional, attentive, trustworthy and the ONLY reason I have service done there. Thank you Travis! More

by Mrs B
Recommend Dealer
Yes
Employees Worked With
Travis
Jun 23, 2021 -

Baron BMW responded

Thank you for your kind words for Travis! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

June 22, 2021

Great service as always. Really like the new upgrades to the building. More

by jerelschomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Jun 23, 2021 -

Baron BMW responded

Thank you for your feedback glad we could be at your service!

June 22, 2021

Always professional service. Recommend Baron BMW for sales and service. Thank you! More

by KSRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
Jun 23, 2021 -

Baron BMW responded

We thank you for your recommendation and great rating! We look forward to working with you in the future!

June 22, 2021

Fast and friendly service! It was a good buying experience overall and I would recommend coming here if your in the market for a BMW! More

by Sarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayan
Jun 23, 2021 -

Baron BMW responded

Thank you for your feedback glad we could be at your service!

June 21, 2021

First time owning a bmw and first time at Baron. Great facility, great service-Chelsea worked with me and made it really easy and was very friendly. They kept me in the loop and I could make all decisions More

by Andrewlynchm5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
Jun 22, 2021 -

Baron BMW responded

Thank you for your thoughtful review, Andrew. We're glad to hear you had such an outstanding experience working with Chelsea. Please let us know if we can ever assist you again in the future!

June 21, 2021

Santiago was very friendly and took time to explain everything in detail More

by Beulah Joshua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Sanchez
Jun 22, 2021 -

Baron BMW responded

Thank you for the kind words for Santiago!

June 21, 2021

I appreciate getting an appointment that works around my schedule. The advisors are always knowledgeable and friendly. I trust leaving my car for maintenance with these folks. They do a great job respecting More

by jennielynnwhitney
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 22, 2021 -

Baron BMW responded

We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

June 20, 2021

Great customer relations. Friendly, thorough and organized. My rep Scott was terrific. The extra efforts of staff are appreciated. The services department maintenance mark ups seems too expensive t More

by Mark H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott was great 5 stars
Jun 22, 2021 -

Baron BMW responded

Thank you, Mark for the positive review. We're glad that Scott provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

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