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Baron BMW

Merriam, KS

4.6
1,834 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,834 reviews

June 20, 2021

Had a tire blow out. They rushed us in and out quickly. Outstanding customer service. We were traveling across the state, and not from the area. Travis was very friendly and professional. More

by davevogel737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Jun 22, 2021 -

Baron BMW responded

Thank you, Dave for the positive review. We're glad that Travis provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

June 19, 2021

Scott was very personable and was able to explain the recalls that needed to be repaired. And he called to keep me updated throughout the day. More

by Shiningdaily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 22, 2021 -

Baron BMW responded

Thank you, for the positive review. We're glad that Scott provided you with an excellent experience with your recent visit. We look forward to your business with us again!

June 19, 2021

Excellent handling of my oil change service. Prompt service with great communication. Will continue to bring my X5 to the dealership for any future needs. More

by Dtoney4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Jun 22, 2021 -

Baron BMW responded

Thank you, for the positive review. We're glad that our team provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

June 19, 2021

Didn’t take to long and I was late and they still got me in and the wait was not long Jason was a great More

by djburnscampbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 22, 2021 -

Baron BMW responded

We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

June 18, 2021

The dealership worked to understand our needs and worked with us to meet our financial goals. The salesmen was patient and listened to us. We were pleased with our decision. More

by Greg Reeves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas
Jun 22, 2021 -

Baron BMW responded

Congratulations on your new car, Greg! Thanks for the review.

June 18, 2021

Great service! Everyone was very professional and the wait was not very long. I appreciate the attention to detail that was given to my vehicle. More

by RMichelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Jun 22, 2021 -

Baron BMW responded

We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

June 18, 2021

Excellent service and service rep dealing with a tire road hazard issue.. Great scheduling communications and execution. My experience has always been great ehen dealing with BMW. More

by Spartantjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Jun 22, 2021 -

Baron BMW responded

We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

June 18, 2021

Baron always does a great job not only with a great service appointment, but following up and returning the car in top shape! A loaner car was provided which was awesome! More

by ruppjoellen615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 22, 2021 -

Baron BMW responded

Thank you for your kind words, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!

June 16, 2021

Jason is good listener and took care of everything on time.and always polite . I will recommend him to alll my friends and family. Thanks jason More

by Gilljarnail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Danley
Jun 17, 2021 -

Baron BMW responded

Thank you for your kind words for Jason, we appreciate it! We look forward to your business with us in the future!

June 16, 2021

Associate spent ample time discussing the device items and corresponding fees. Online scheduling of appointments is easy. Wait time was reasonable, and the waiting room was comfortable. All associates wer More

by paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
Jun 17, 2021 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

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