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Baron BMW

Merriam, KS

4.6
1,829 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,829 reviews

June 14, 2021

Outstanding service with a friendly and professional staff. I’ve been a customer for many years and have always had a fine experience. Definitely a business I would recommend More

by jpatte31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marwan
Jun 17, 2021 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your retuned business!

June 14, 2021

As soon as I left the dealership, after dropping $2,500+ for four new tires and other 50k maintenance, I reset the TPM and my passenger side front tire was aired to 28.5 where the others had been properly i More

by jmcphail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Blankenship
Jun 24, 2021 -

Baron BMW responded

Thank you for your feedback about the air in your tire because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Greg Shaw Service Manager gshaw@baronauto.com

June 13, 2021

Prompt service, courteous employees, easy communication, seamless processes. I will visit again when my car needs service. Enjoyed the complimentary beverages and comfortable waiting area. More

by jennem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jun 17, 2021 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

June 12, 2021

Ryan was very friendly and I was happy he got me in sooner than my scheduled appointment due to a flat tire. He had great communication and made everything seem less More

by bcannon_1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Debrecht
Jun 17, 2021 -

Baron BMW responded

Thank you, for the positive review. We're glad that Ryan provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

June 11, 2021

The service provided at the Baron BMW dealership is unmatched. Jason Danley never fails to provide excellent customer service with professionalism and a smile. He advocates for me as a customer and al More

by carlashe17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Danley
Jun 17, 2021 -

Baron BMW responded

Thank you for your kind words for Jason, we appreciate it! We are very happy to hear that we were able to provide you with great visit!

June 11, 2021

In for an oil change. Staff was friendly and proffered. Waiting room was clean and nice. I did not have to wait long for the oil change. More

by Terisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 17, 2021 -

Baron BMW responded

We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

June 11, 2021

Matt was fabulous!! He is so authentic and real as well as extremely knowledgeable. He made buying a car such a pleasure! The rest of the Baron team was great, too…and Jess made the paperwork easy and p More

by Jane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Jess
Jun 17, 2021 -

Baron BMW responded

Thank you for your thoughtful review, Jane. We're glad to hear you had such an outstanding experience working with Matt and Jess. Please let us know if we can ever assist you again in the future!

June 10, 2021

They were great. The person who assisted me was Travis Davidson. He was friendly, personable, courteous, knowledgeable and professional. I would recommend them to others. More

by Robinsonbette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Jun 17, 2021 -

Baron BMW responded

Thank you Robin for your kind words for Travis! We are thrilled that he provided you with a great service visit. We look forward to your business with us again

June 09, 2021

They took my vehicle as soon as I got there and pretty much kept to time they had told and the cost is what quoted me. I defiantly will come here when I need to. More

by Sblades11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 17, 2021 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

June 08, 2021

First of all dealing with Lisa was a pleasure, she was attentive and and very informative. A true asset. The people in the service department and the finance department was also extremely knowledgeable. More

by Artzinicola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa(sales) Allison(finance) and service dept
Jun 09, 2021 -

Baron BMW responded

Thank you for your kind words for Lisa! We thank you for your business and look forward to your next visit!

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