
Baron BMW
Merriam, KS
Filter Reviews by Keyword
By Type
Showing 1,826 reviews
The service was Fast and Quick service. Thanks for helping in a timely manor and treating me good during the visit. Price is a little high but everything else was great helping in a timely manor and treating me good during the visit. Price is a little high but everything else was great More
They were ready for me when I arrived. Service was done within the estimated time. Additional concerns, a bubble on one of the tires which I elected to have replaced. Very efficient and courteous. within the estimated time. Additional concerns, a bubble on one of the tires which I elected to have replaced. Very efficient and courteous. More
In the 20 years that I’ve brought my Z3 to this dealership I’ve never had a good experience. It started with a service contract that wasn’t honored on my new car. I’ve used other mechanic shops whe dealership I’ve never had a good experience. It started with a service contract that wasn’t honored on my new car. I’ve used other mechanic shops whenever possible but have had to come back here for more complicated repairs. Their prices are sky high and it hasn’t been uncommon for me to make multiple visits to get the repair done. This time I drove one block, turned around, and brought it back because the $1100.00 repair wasn’t done. Hope that I can find someplace else to get good service. More
Rep, joe, was awesome. Waiting area and bathrooms were clean. Wished they had bottles of water or non sugar cold drink options in fridge. Had only sugar drinks besides coffee. Crazy labor prices though clean. Wished they had bottles of water or non sugar cold drink options in fridge. Had only sugar drinks besides coffee. Crazy labor prices though so might have to go elsewhere next time. More
This was a smooth process from start to finish. Advisors and techs met my expectations. I was provided all the details of the services before and after the job was done and techs met my expectations. I was provided all the details of the services before and after the job was done More
The staff at Baron BMW was very friendly and made sure that our needs were met throughout our visit. They provided a fair pice on our trade in and stayed several hours late completing our purchase so that that our needs were met throughout our visit. They provided a fair pice on our trade in and stayed several hours late completing our purchase so that we could take our vehicle home that night. More
Came in for an oil change on my X3 and walked out with $750 bill! Which did not include $2500 of fees I declined Really !!! To top it off service agent did not explain need for new spark plugs ( 400). $750 bill! Which did not include $2500 of fees I declined Really !!! To top it off service agent did not explain need for new spark plugs ( 400). Nor did she apply measly 25 coupon. Took 2 plus hours Not happy camper right now More
This is a beautiful luxury car and the metallic blue color is outstanding! The etched bottle of wine was a nice bonus! Will definitely return in the future. color is outstanding! The etched bottle of wine was a nice bonus! Will definitely return in the future. More
Friendly associates. Was able to test drive vehicle and another like it to compare. Friendly and quick process. Would recommend to anyone in the area. another like it to compare. Friendly and quick process. Would recommend to anyone in the area. More
Excellent customer service.Our service adviser Joseph Excellent customer service. Our service adviser Joseph Tenanty kept us informed and updated as to the status of our repair. Warranty work repaired as Excellent customer service. Our service adviser Joseph Tenanty kept us informed and updated as to the status of our repair. Warranty work repaired as promised and on time. This is a first class dealership made so by the caring attitude of its employees. Baron BMW IS A CUT Above! More