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Baron BMW

Merriam, KS

4.6
1,859 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,859 reviews

June 22, 2021

Fast and friendly service! It was a good buying experience overall and I would recommend coming here if your in the market for a BMW! More

by Sarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayan
Jun 23, 2021 -

Baron BMW responded

Thank you for your feedback glad we could be at your service!

June 21, 2021

I appreciate getting an appointment that works around my schedule. The advisors are always knowledgeable and friendly. I trust leaving my car for maintenance with these folks. They do a great job respecting More

by jennielynnwhitney
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 22, 2021 -

Baron BMW responded

We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

June 21, 2021

Santiago was very friendly and took time to explain everything in detail More

by Beulah Joshua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Sanchez
Jun 22, 2021 -

Baron BMW responded

Thank you for the kind words for Santiago!

June 21, 2021

First time owning a bmw and first time at Baron. Great facility, great service-Chelsea worked with me and made it really easy and was very friendly. They kept me in the loop and I could make all decisions More

by Andrewlynchm5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
Jun 22, 2021 -

Baron BMW responded

Thank you for your thoughtful review, Andrew. We're glad to hear you had such an outstanding experience working with Chelsea. Please let us know if we can ever assist you again in the future!

June 20, 2021

Great customer relations. Friendly, thorough and organized. My rep Scott was terrific. The extra efforts of staff are appreciated. The services department maintenance mark ups seems too expensive t More

by Mark H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott was great 5 stars
Jun 22, 2021 -

Baron BMW responded

Thank you, Mark for the positive review. We're glad that Scott provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

June 20, 2021

Had a tire blow out. They rushed us in and out quickly. Outstanding customer service. We were traveling across the state, and not from the area. Travis was very friendly and professional. More

by davevogel737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Jun 22, 2021 -

Baron BMW responded

Thank you, Dave for the positive review. We're glad that Travis provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

June 19, 2021

Scott was very personable and was able to explain the recalls that needed to be repaired. And he called to keep me updated throughout the day. More

by Shiningdaily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 22, 2021 -

Baron BMW responded

Thank you, for the positive review. We're glad that Scott provided you with an excellent experience with your recent visit. We look forward to your business with us again!

June 19, 2021

Excellent handling of my oil change service. Prompt service with great communication. Will continue to bring my X5 to the dealership for any future needs. More

by Dtoney4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Jun 22, 2021 -

Baron BMW responded

Thank you, for the positive review. We're glad that our team provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

June 19, 2021

Didn’t take to long and I was late and they still got me in and the wait was not long Jason was a great More

by djburnscampbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 22, 2021 -

Baron BMW responded

We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

June 18, 2021

Excellent service and service rep dealing with a tire road hazard issue.. Great scheduling communications and execution. My experience has always been great ehen dealing with BMW. More

by Spartantjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Jun 22, 2021 -

Baron BMW responded

We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

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