
Baron BMW
Merriam, KS
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We have had a great experience with Baron BMW especially in the service department. Customer Service has been top notch with Lyft rides available and getting us a dealer car while our car was being repaire in the service department. Customer Service has been top notch with Lyft rides available and getting us a dealer car while our car was being repaired. More
Extremely nice dealership! Awesome experience with Chelsea and Nick. We love our new car and I'm happy we drove over 200 miles to purchase from Baron BMW. Awesome experience with Chelsea and Nick. We love our new car and I'm happy we drove over 200 miles to purchase from Baron BMW. More
Honestly the best experience I've ever had with a vehicle purchase. The sales team was enthusiastic, extremely knowledgeable, and very easy to work with. purchase. The sales team was enthusiastic, extremely knowledgeable, and very easy to work with. More
Regarding BMW service, the mechanics and technicians are knowledgeable and they always do a great job. It's when is comes down to the individual account managers, garage staff and porters that the quality knowledgeable and they always do a great job. It's when is comes down to the individual account managers, garage staff and porters that the quality of service varies. It use to be that with each service that they did on my BMW it would came back vacuumed and washed. Today,, like a previous time before, they did none of that. Not sure if it was because the only work needed on my car was I oil change service and have my wheels aligned. Nothings worse than when you take away a customer service that you've pretty always gotten. If it's because I didn't spend enough on service costs, then lets us know. If I wanted ordinary service then I would have gone somewhere else cheaper. But I still have an extended warranty on it so I don't have much of a choice and they are close to home. Is this what it's like at all BMW dealer locations? "It like" referring to the just slightly above average customer service.. More