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Baron BMW

Merriam, KS

4.6
1,824 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,824 reviews

May 27, 2021

Baron was very helpful in navigating a difficult repair situation. This was my first experience bringing a Car to Baron BMW, I’ll definitely be back👍🏻. More

by dallasrwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cure
May 28, 2021 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

May 27, 2021

I had service performed on my BMW at Baron BMW. My service Advisor, Joe Tenanty, always does an excellent job on managing the service on my car. He communicates regularly and very effectively on the p More

by lmotycka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Tenanty
May 28, 2021 -

Baron BMW responded

Thank you for your kind words for Joe! We thank you for your business and look forward to your next visit!

May 27, 2021

They always treat me right and have what Im looking for. They have good coffee and are pretty fast too just like their cars. I can tell they are happier than other dealerships because BMW treats their peo More

by fleharty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT
May 28, 2021 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

May 27, 2021

The client specialist Lisa DesBien at Baron BMW worked very hard to give me a great deal on a new X1. It was a wonderful experience. More

by Bimmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa DesBien
May 28, 2021 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

May 27, 2021

great service a a a a a a a a a a a a a a a a a a a a a a a More

by patjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chelsea
May 28, 2021 -

Baron BMW responded

Thank you for being our customer, we appreciate your kind words!

May 27, 2021

The service department did everything they could to help me! I came in for an oil change and tires when they found some unexpected repairs. The repairs were going to be costly and Andrew went above and beyo More

by KB00899
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
May 28, 2021 -

Baron BMW responded

Thank you for your kind words for Andrew! We thank you for your business and look forward to your next visit!

May 27, 2021

Great service and I was in and out super quick. Got a great deal. Rayan was awesome and the finance team got me a great rate. More

by Danielst3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayan
May 28, 2021 -

Baron BMW responded

Thank you, Daniel, for your kind words for Rayan! We thank you for your business and look forward to your next visit!

May 27, 2021

I’ve been coming to this BMW service for almost 5 years. Ryan my service advisor is the best advisor I’ve ever gotten. He was very patient with listening to learn what my concerns were. He was very apologet More

by Tanyech yarbrough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
May 28, 2021 -

Baron BMW responded

Thank you, Tanyech, for your kind words for Ryan! We thank you for your continued business and look forward to your next visit!

May 27, 2021

Ric made the car buying experience for me at Baron. I would recommend him highly. He helped me navigate the differences between models and offered sound advice, both pros and cons, of each. Once we lan More

by mattbressers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric. Eli.
May 28, 2021 -

Baron BMW responded

Thank you, Matt, for your kind words for Ric and Eli! We are very happy to hear that they were able to provide you with a great car buying experience! We thank you for your business and look forward to your next visit!

May 27, 2021

I just purchased CPO X5 - unfortunately, car was not clean. After pointing dirt, drink residues, etc they improved a bit but not clean enough. Later after requesting it to be done at the local BMW, it w More

by Sabbir
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Coles
Jun 02, 2021 -

Baron BMW responded

Thank you for your review. We regret after the multiple inspections, from yourself and the sales associate, you are not satisfied with the detail. The BMW store you suggested is not in our group and no relation to us. We would have gladly addressed the issues here on site but do not have the ability to clean the cup holders from 350 miles away. I appreciate your business and hope that the great deal you received and the $200 BMW jacket I handed you show that appreciation. I wish your second inspection of the detail, here on site, had brought this forward so it could be addressed. We hope you enjoy your X5 and thank you again for your business!—Clay Shafer General Manager

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