Baron BMW

In point. Jason in service communicated well, on top of his customers. Work quality is good. Very busy place, so I imagine it takes a lot to keep up this level of quality. his customers. Work quality is good. Very busy place, so I imagine it takes a lot to keep up this level of quality. More

Waited nearly 1 and 1/2 hours in service, waiting for my loaner call. In one situation, the Service Tech said the key to one of the cars was lost. The person who came a minute before I came, was out the loaner call. In one situation, the Service Tech said the key to one of the cars was lost. The person who came a minute before I came, was out the door with their loaner call in 15/20 minutes! NOT the first time that I have had issues with service and probably will not take my car back to Baron! Worse service model…and in years past you had great service! Even with the LONG wait, nothing was offered like don’t refuel the loaner and discount on the service provided…NOTHING!! More

Amir was more then helpful. Service was fast and 10/10. I will recommend this dealer to all my friends and family. Thanks Amir Marwan will recommend this dealer to all my friends and family. Thanks Amir Marwan More

The service was Fast and Quick service. Thanks for helping in a timely manor and treating me good during the visit. Price is a little high but everything else was great helping in a timely manor and treating me good during the visit. Price is a little high but everything else was great More

They were ready for me when I arrived. Service was done within the estimated time. Additional concerns, a bubble on one of the tires which I elected to have replaced. Very efficient and courteous. within the estimated time. Additional concerns, a bubble on one of the tires which I elected to have replaced. Very efficient and courteous. More

In the 20 years that I’ve brought my Z3 to this dealership I’ve never had a good experience. It started with a service contract that wasn’t honored on my new car. I’ve used other mechanic shops whe dealership I’ve never had a good experience. It started with a service contract that wasn’t honored on my new car. I’ve used other mechanic shops whenever possible but have had to come back here for more complicated repairs. Their prices are sky high and it hasn’t been uncommon for me to make multiple visits to get the repair done. This time I drove one block, turned around, and brought it back because the $1100.00 repair wasn’t done. Hope that I can find someplace else to get good service. More

Came in for an oil change on my X3 and walked out with $750 bill! Which did not include $2500 of fees I declined Really !!! To top it off service agent did not explain need for new spark plugs ( 400). $750 bill! Which did not include $2500 of fees I declined Really !!! To top it off service agent did not explain need for new spark plugs ( 400). Nor did she apply measly 25 coupon. Took 2 plus hours Not happy camper right now More

Rep, joe, was awesome. Waiting area and bathrooms were clean. Wished they had bottles of water or non sugar cold drink options in fridge. Had only sugar drinks besides coffee. Crazy labor prices though clean. Wished they had bottles of water or non sugar cold drink options in fridge. Had only sugar drinks besides coffee. Crazy labor prices though so might have to go elsewhere next time. More

This was a smooth process from start to finish. Advisors and techs met my expectations. I was provided all the details of the services before and after the job was done and techs met my expectations. I was provided all the details of the services before and after the job was done More

The staff at Baron BMW was very friendly and made sure that our needs were met throughout our visit. They provided a fair pice on our trade in and stayed several hours late completing our purchase so that that our needs were met throughout our visit. They provided a fair pice on our trade in and stayed several hours late completing our purchase so that we could take our vehicle home that night. More