
Baron BMW
Merriam, KS
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Kind communication with customers and quick response for any curiosities. Feels professional and responsible attitude from sales representative, Santiago. Definitely I will come again for my next car purch any curiosities. Feels professional and responsible attitude from sales representative, Santiago. Definitely I will come again for my next car purchase. More
Wonderful and friendly staff. No pushy or rude salesman here. Went to wrong dealership, but as it turns out it was the right choice. Things happen for a reason we don’t always understand. Turns out it was here. Went to wrong dealership, but as it turns out it was the right choice. Things happen for a reason we don’t always understand. Turns out it was a blessing More
I was greeted very nicely and explained about different models and the sales person seemed knowledgeable about the model I was interested in buying. He explain to me the process and listened to my requirem models and the sales person seemed knowledgeable about the model I was interested in buying. He explain to me the process and listened to my requirements. The process with the finance officer was also very smooth. Staff was very pleasant. More
Ryan was professional and responsive. He sent me numerous updates and always kept me informed. There was a lot more to the needed service than I anticipated. But the ultimate expense and results w numerous updates and always kept me informed. There was a lot more to the needed service than I anticipated. But the ultimate expense and results were great. More
Poor customer service. I sent emails, phone calls and text messages to the advisor without any response trying to understand the time when the vehicle is as ready. Not happy with his service. text messages to the advisor without any response trying to understand the time when the vehicle is as ready. Not happy with his service. More
Really appreciate the great service Travis Davidson provided. He did a wonderful job in getting my service scheduled quickly and efficiently. The mechanic was able to diagnose the problem very quickl provided. He did a wonderful job in getting my service scheduled quickly and efficiently. The mechanic was able to diagnose the problem very quickly and I was back on the road in under 2 hours. More
I have been servicing my 330ci at Baron BMW for the last 14 years. Service is always impeccable and thorough. Travis took great care of me on my last visit and followed up with great insight and detail on h 14 years. Service is always impeccable and thorough. Travis took great care of me on my last visit and followed up with great insight and detail on how to keep my car in top shape. More
Excellent customer service, Service manager Joe is fantastic! I blew a tire 1 hour prior to work and Joe managed to accept my vehicle, place me into a loaner and I was able to make it to work on time. fantastic! I blew a tire 1 hour prior to work and Joe managed to accept my vehicle, place me into a loaner and I was able to make it to work on time. Love Baron! More