
Baron BMW
Merriam, KS
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The service department did everything they could to help me! I came in for an oil change and tires when they found some unexpected repairs. The repairs were going to be costly and Andrew went above and beyo me! I came in for an oil change and tires when they found some unexpected repairs. The repairs were going to be costly and Andrew went above and beyond to help me find options and continued to follow up with me through the day! Out of all my visits with service, Andrew had been the most helpful! More
I’ve been coming to this BMW service for almost 5 years. Ryan my service advisor is the best advisor I’ve ever gotten. He was very patient with listening to learn what my concerns were. He was very apologet Ryan my service advisor is the best advisor I’ve ever gotten. He was very patient with listening to learn what my concerns were. He was very apologetic when my tires weren’t available as he thought they would be. Thank you Ryan. More
Ric made the car buying experience for me at Baron. I would recommend him highly. He helped me navigate the differences between models and offered sound advice, both pros and cons, of each. Once we lan would recommend him highly. He helped me navigate the differences between models and offered sound advice, both pros and cons, of each. Once we landed on the X6, he helped me navigate the process. If there was one thing I would challenge the leadership at Baron with is to ensure even the finance people come out to shake hands and thank us for our business. I dealt with Eli in the final “phase” of the process and not once did I see him during the delivery of the vehicle despite working with him directly via email to finalize the terms and purchase price. missed opportunity in my mind while I was captive for several hours signing all of the necessary paperwork and getting acclimated with the vehicle. More
I just purchased CPO X5 - unfortunately, car was not clean. After pointing dirt, drink residues, etc they improved a bit but not clean enough. Later after requesting it to be done at the local BMW, it w clean. After pointing dirt, drink residues, etc they improved a bit but not clean enough. Later after requesting it to be done at the local BMW, it was denied. Can’t expect this from a BMW car dealer where such a gentleman GM works! More
Great service explained everything well, fast, good car wash, no issues. Great service explained everything well, fast, good car wash, no issues. Great service explained everything well, fast, good car was wash, no issues. Great service explained everything well, fast, good car wash, no issues. Great service explained everything well, fast, good car wash, no issues. More