
Baron BMW
Merriam, KS
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Excellent customer service, Service manager Joe is fantastic! I blew a tire 1 hour prior to work and Joe managed to accept my vehicle, place me into a loaner and I was able to make it to work on time. fantastic! I blew a tire 1 hour prior to work and Joe managed to accept my vehicle, place me into a loaner and I was able to make it to work on time. Love Baron! More
Always great service from Joe Tenanty... he showed me how to make coffee in your machine without any directions... the gentleman waiting with me thought you should have better music in a BMW waiting area!! to make coffee in your machine without any directions... the gentleman waiting with me thought you should have better music in a BMW waiting area!! More
I was very impressed with the courtesy and professionalism of everyone from the young man who greeted me when I arrived to the person who handled the paperwork professionalism of everyone from the young man who greeted me when I arrived to the person who handled the paperwork More
The dealer is an overall good dealer but it has failed to follow up on a couple of promised return calls to me since December. It also has become too expensive for parts and labor, to the point that I am go follow up on a couple of promised return calls to me since December. It also has become too expensive for parts and labor, to the point that I am going to sell my BMW and make other transportation arrangements. More
My Service technician was Chelsea Kester. She was extremely knowledgeable and exhibited a strong desire to provide information promptly. It's was great to know that when I made the appointment, my ca extremely knowledgeable and exhibited a strong desire to provide information promptly. It's was great to know that when I made the appointment, my car was actually being attended to immediately. Thank you Chelsea and Baron for this outstanding customer service. More
Friendly knowledgeable to answer all questions. courteous and patience to slow down and listen. Check in and check out quick and easy. Thank you. 2013 3 series and patience to slow down and listen. Check in and check out quick and easy. Thank you. 2013 3 series More
Staff was helpful in every aspect. Negotiated on price to help get into our price range. Relaxed and laidback atmosphere made for a nice visit to this dealership. help get into our price range. Relaxed and laidback atmosphere made for a nice visit to this dealership. More