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Baron BMW

Merriam, KS

4.6
1,826 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,826 reviews

May 07, 2021

Jason did a great job getting my M550 in and out today. I highly recommend Baron BMW for service! Plenty of drinks and a nice atmosphere. More

by TMTHYBRANSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JasonDanley
May 12, 2021 -

Baron BMW responded

Thank you, Jason, for your kind words! We thank you for your business and look forward to your next visit!

May 07, 2021

Friendly knowledgeable to answer all questions. courteous and patience to slow down and listen. Check in and check out quick and easy. Thank you. 2013 3 series More

by tibbettsbj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin and Chelsea
May 07, 2021 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

May 06, 2021

Travis was responsive and helpful in all matters including finding transportation for me quickly when the service took longer than expected due to finding a issue with airbag. More

by james.jorns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
May 07, 2021 -

Baron BMW responded

Thank you, James, for your kind words for Travis! We thank you for your business and look forward to your next visit!

May 06, 2021

Dealt well with some miscommunications. Were thorough with checks and sent video of more significant issues. We conservative about price estimate and came in under budget. More

by Mjgasson74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan D
May 07, 2021 -

Baron BMW responded

Thank you! We thank you for your business and look forward to your next visit!

May 05, 2021

The online transaction was quick and flawless. All Baron representatives I dealt with were top notch. Made the entire transaction enjoyable. Great job guys. Perri. More

by Perricyr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Brandon, Ben
May 05, 2021 -

Baron BMW responded

Thank you, Perri, for your kind words! We thank you for your business and look forward to your next visit!

May 04, 2021

Great service. Always taking care of me when I come get both of my bmw vehicles services. Love the complimentary washes after every visit. Thanks More

by DaveDave1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
May 05, 2021 -

Baron BMW responded

Thank you, Dave, for your kind words! We thank you for your business and look forward to your next visit!

May 04, 2021

Have been doing business with this dealership for many years and have always received excellent service. Service people are always thorough and go above and beyond to be sure all points are covered. More

by ERIGGS45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
May 05, 2021 -

Baron BMW responded

Thank you for your kind words! We thank you for your continued business and look forward to your next visit!

May 04, 2021

Great, friendly service by a knowledgeable team. I especially like their “wall of experience” showing which team members have what number of years worked - some have over 25 years of time under the ho More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
May 05, 2021 -

Baron BMW responded

Thank you, Michelle, for your kind words! We thank you for your business and look forward to your next visit!

May 03, 2021

Ryan took time to help me try to set up my CarPlay. He spent quite a while trying figure out the problem. Super helpful and friendly. More

by Colleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Debrecht
May 03, 2021 -

Baron BMW responded

Thank you, Colleen, for your kind words for Ryan! We thank you for your business and look forward to your next visit!

May 03, 2021

Buyer beware. Contracts wrong three times...including completely wrong new car listed on first contract when meeting in a halfway location to finalize sale. Waiting on a fourth contract. No cash back More

by Delliott
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Jones Finance, Eli Holloway GM,
May 05, 2021 -

Baron BMW responded

Thank you for your feedback about your shopping experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Eli Holloway General Sales Manager eholloway@baronauto.com

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