
Baron BMW
Merriam, KS
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Great, friendly service by a knowledgeable team. I especially like their “wall of experience” showing which team members have what number of years worked - some have over 25 years of time under the ho especially like their “wall of experience” showing which team members have what number of years worked - some have over 25 years of time under the hood! More
Buyer beware. Contracts wrong three times...including completely wrong new car listed on first contract when meeting in a halfway location to finalize sale. Waiting on a fourth contract. No cash back completely wrong new car listed on first contract when meeting in a halfway location to finalize sale. Waiting on a fourth contract. No cash back check as promised. Did not payoff car traded in. Having to contact holding company for help. Would like to do business with another BMW company more efficient and trustworthy. Never , ever had an experience with any dealership like this before. More
Everyone was helpful. Everything was as anticipated. No surprises. Bob Anderson did a great job. Baron BMW would be a good role model for some other dealerships! surprises. Bob Anderson did a great job. Baron BMW would be a good role model for some other dealerships! More
Asked for a key fob battery replacement and did not receive it. Paid for insurance to repair/replace windshield if cracked. They sealed and it looks terrible. Will have to replace on my own. Feel l receive it. Paid for insurance to repair/replace windshield if cracked. They sealed and it looks terrible. Will have to replace on my own. Feel like we were misled with the extra coverage. When you call the dealership you can’t dial zero and get anyone, very hard to navigate. Very disappointed in service this time. More
Excellent! Very professional! Great service reps and mechanics. Disappointed that the website allows a sing-up for loaners cars then find out an hour before the appointment that those cars are not avail mechanics. Disappointed that the website allows a sing-up for loaners cars then find out an hour before the appointment that those cars are not available. More
Great experience! Ric was so knowledgeable and supportive through the whole process. He definitely cared about us and listened to our needs. I would definitely recommend him and work with him again! through the whole process. He definitely cared about us and listened to our needs. I would definitely recommend him and work with him again! More
Chelsea Kester (Advisor) was a pleasure to work with! She’s 5 Stars!! The service was outstanding, keeping me updated throughout the appointment. Great BMW Team! She’s 5 Stars!! The service was outstanding, keeping me updated throughout the appointment. Great BMW Team! More
I can’t say enough good things about the dealership. I bought 2 BMW’s in less than a week. Both times everyone involved made me feel like family. I have never had that type of a feeling buying a new or us bought 2 BMW’s in less than a week. Both times everyone involved made me feel like family. I have never had that type of a feeling buying a new or used car. I would buy from Baron BMW again in a heartbeat!!! More
Have purchased several cars from this dealership since the early 1990s as well as having raced serviced there. Always happy with results including this purchase. the early 1990s as well as having raced serviced there. Always happy with results including this purchase. More