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Baron BMW

Merriam, KS

4.6
1,850 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,850 reviews

May 11, 2021

Always great service from Joe Tenanty... he showed me how to make coffee in your machine without any directions... the gentleman waiting with me thought you should have better music in a BMW waiting area!! More

by lyndahoma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty
May 12, 2021 -

Baron BMW responded

Thank you, Lynda, for your kind words for Joe! We thank you for your business and look forward to your next visit!

May 11, 2021

The service is great. Every time I come in they work with me to get the best deal they can on repairs. Jason is the best. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Danley
May 12, 2021 -

Baron BMW responded

Thank you, Dave, for your kind words for Jason! We thank you for your business and look forward to your next visit!

May 08, 2021

I specifically told them what bank to submit application through and they went out of their way to send it to two others without my consent. More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance
May 12, 2021 -

Baron BMW responded

Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Nick Klepper nklepper@baronauto.com

May 07, 2021

Friendly knowledgeable to answer all questions. courteous and patience to slow down and listen. Check in and check out quick and easy. Thank you. 2013 3 series More

by tibbettsbj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin and Chelsea
May 07, 2021 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

May 07, 2021

Staff was helpful in every aspect. Negotiated on price to help get into our price range. Relaxed and laidback atmosphere made for a nice visit to this dealership. More

by S.Long21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas
May 12, 2021 -

Baron BMW responded

Thank you for your kind words for our staff! We thank you for your business and look forward to your next visit!

May 07, 2021

Jason did a great job getting my M550 in and out today. I highly recommend Baron BMW for service! Plenty of drinks and a nice atmosphere. More

by TMTHYBRANSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JasonDanley
May 12, 2021 -

Baron BMW responded

Thank you, Jason, for your kind words! We thank you for your business and look forward to your next visit!

May 06, 2021

Dealt well with some miscommunications. Were thorough with checks and sent video of more significant issues. We conservative about price estimate and came in under budget. More

by Mjgasson74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan D
May 07, 2021 -

Baron BMW responded

Thank you! We thank you for your business and look forward to your next visit!

May 06, 2021

Travis was responsive and helpful in all matters including finding transportation for me quickly when the service took longer than expected due to finding a issue with airbag. More

by james.jorns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
May 07, 2021 -

Baron BMW responded

Thank you, James, for your kind words for Travis! We thank you for your business and look forward to your next visit!

May 05, 2021

The online transaction was quick and flawless. All Baron representatives I dealt with were top notch. Made the entire transaction enjoyable. Great job guys. Perri. More

by Perricyr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Brandon, Ben
May 05, 2021 -

Baron BMW responded

Thank you, Perri, for your kind words! We thank you for your business and look forward to your next visit!

May 04, 2021

Great service. Always taking care of me when I come get both of my bmw vehicles services. Love the complimentary washes after every visit. Thanks More

by DaveDave1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
May 05, 2021 -

Baron BMW responded

Thank you, Dave, for your kind words! We thank you for your business and look forward to your next visit!

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